SOURCE: Print Cartridge Carriage Stalled
SolutionStep one: Perform a power reset and connect the printer directly into the electrical outlet Remove all the paper loaded in the main input tray.Make sure that the product is turned off.
Disconnect the USB cable from the back of the product.
Disconnect the power cord from the product.
Disconnect the power cord from the electrical outlet and wait 10 seconds.
Reconnect the power cord directly into the electrical outlet and check for the following.
Make sure that the power cord used is the one provided with the product.
If a computer is connected to the product, make sure that the computer is connected to a grounded (three-prong) wall outlet.
Make sure that the power cord is firmly connected to both the product and the power supply.
Reconnect the power cord to the back of the product.
Press the power button ( ) to turn on the product.
Reconnect the USB cable to the back of the product.
If the issue is resolved, proceed to Step six: Print a self-test page.
If the issue continues, proceed to the next step.
for more information please go to below link>>
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01458822&cc=us&lc=en&dlc=en
Thanks for using FixYa.
SOURCE: Power button is blinking and Carriage is stalled
there are two cartridge one is the ink cartridge which can be found on the left side of the printer (in front)and the other one is the head cartridge that can be found on the right side if you will open the printer cover that is the carriage check it if the flip cover is lock properly then try to reinsert the head cartridge..
Testimonial: "I LOVE U MAN!! TNX FOR THE HELP! I HOPE I CAN BRING YOU PIE! OR SUMTIN' TNX SO MUCH ^_^"
SOURCE: HP Officejet Pro 8500 has a paper jam. Can't get
Hi! I will be glad to assist you in this issue, here is the link that will fix the issue:
Paper Jam' Message Displays on the All-in-One
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01617494&tmp_task=solveCategory&lc=en&dlc=en&cc=us&product=3752459&lang=en
Carriage Jam' Message Displays on the Control Panel Display
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01618201&tmp_task=solveCategory&lc=en&dlc=en&cc=us&product=3752459&lang=en
SOURCE: no connection ref hp officejet pro 8500 a909a
How are you connecting to the printer (over the network or a direct USB connection)? If you are using a USB connection, try a new cable or plugging into a different USB port. If you use a USB hub, try a direct connection.
If you are using a network connection, check if your firewall is blocking the connection. Also check that the router (or switch) didn't dropped the network connection and didn't re-synch with the printer (or worse changed the IP address of the printer).
I hope this helps.
Cindy Wells
Testimonial: "superb"
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