Question about Polycom SoundPoint IP 501 IP Phone

2 Answers

Polycom ip501f error, application is not present

Posted by on

  • Anonymous Dec 16, 2008

    i have same issue

×

Ad

2 Answers

  • Level 1:

    An expert who has achieved level 1.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 24 Answers

Make sure you have the latest BootROM and SIP config files for this polycom(sip.ld, sip.cfg, etc...) on your TFTP server. If you do not have this - download from here - http://www.polycom.com/support/voice/soundpoint_ip/soundpoint_ip501.html

If you do not have a TFTP server, you can download one for free.

Posted on Apr 14, 2009

Ad
  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 4 Answers

Had the same problem with with a Polycom 330.
downloaded the upgrade from this page:
http://downloads.polycom.com/voice/voip/sip_sw_releases_matrix.html

then used FileZilla, configured the client and password as PlcmSplp and set the shared folder where i had the phone software.
then i configured the phone. disabled the DHCP, set an static IP, static subnet mask, and static default gateway. and set the server user and password. rebooted the phone and it pulled the files from the FTP server.
if you need more information, you can contact me at eduardoventura81@hotmail.com.

Posted on Dec 01, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE:

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

What is the ID Message on the polycom soundstation 2w


If you have Polycom Sound Station 2 and you are getting NO ID Message on screen. Please do the following:

1. Press Speaker
2. 773

This should clear up the error.

Mar 21, 2013 | Polycom SoundStation

1 Answer

I have a problem regarding my Polycom Soundpoint IP331. It doesn't boot anymore. It shows only an error which is error.cfg.


You need to reinstall all the files back onto the phone. You can get the files from the Polycom Website. You can also follow the instruction from my Polycom 501 Fixya blog to see how its done.

Jun 15, 2011 | Polycom SoundPoint IP 501 IP Phone

1 Answer

Vortex giving error code of 291


Error Code 291 is an internal hardware failure. There is no service fix for the field technician; the unit must be removed and sent back to Polycom for repair.

Greg @ VIcom - Virginia Beach, VA

May 18, 2010 | Polycom Vortex EF2280 (220012280001)

1 Answer

I has polycom soundpoint ip33, while booting its giving error " error loading 0004f220429c.cfg" and its not booting at all.pls guide me how to fix this problem.


Can you pls check the configuration file on the tftp server
some wrong information is there
pls compare with any other ip phone

Oct 30, 2009 | Polycom SoundPoint 330 IP Phone

1 Answer

Error loading 0004f220429c.cfg


This means the phone cannot find its <mac>.cfg file on the boot server, and does not have one loaded in its own flash memory.
You will need to configure a boot server to host the SIP software, BootROM, and all the config files (these are included in with the SIP software).
You can download these from Polycom's product support page:
http://www.polycom.com/support/voice/soundpoint_ip/soundpoint_ip330_320.html

Aug 18, 2009 | Polycom SoundPoint 330 IP Phone

1 Answer

Polycom IP 330 SIP C Will not boot up


This means the phone's SIP application has been erased. You will need to download the SIP app and BootROM from the Polycom support page, host the files on a boot server, and then point the phone to this server from the server menu so the phone will reboot and download the files.

http://www.polycom.com/support/voice/soundpoint_ip/soundpoint_ip330_320.html

Dec 16, 2008 | Polycom SoundPoint 330 IP Phone

1 Answer

I am unable to push the configuration files into polycom soundpoint ip 330 through tftpd


This means the phone's SIP application has been erased. You will need to download the SIP app and BootROM from the Polycom support page, host the files on a boot server, and then point the phone to this server from the server menu so the phone will reboot and download the files.

http://www.polycom.com/support/voice/soundpoint_ip/soundpoint_ip330_320.html

Aug 28, 2008 | Polycom SoundPoint 330 IP Phone

Not finding what you are looking for?
Polycom SoundPoint IP 501 IP Phone Logo

3,821 people viewed this question

Ask a Question

Usually answered in minutes!

Top Polycom Computers & Internet Experts

N8nNc

Level 2 Expert

77 Answers

Tom Chichester

Level 3 Expert

51951 Answers

Dayton Computer
Dayton Computer

Level 3 Expert

1554 Answers

Are you a Polycom Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...