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Posted on Dec 04, 2008
Answered

Iriver e100 2gb problem with the firmware upgrade

Hi i ta irever e100 2gb i did the update and the just appear a dont touch during firemeware upgrade. it doesnt work with any button.
the USN is not recognized and now i cant turn on and off .
what can i do?
cos i really really like this device.
thank

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  • 15 more comments 
  • Anonymous Dec 12, 2008

    i have the exaclt same problem

  • Isuxxer Dec 14, 2008

    Exactly the same problem here, i tried the reset button on the side, it resets the device but the same screen appears on the second boot.

    I'm waiting for the battery finishes.

    Honestly, it's a real shame a company like I-River poduces a so bad support page. Don't even talk about the
    website all in FLASH!

    Finally, i'm fed up of foreign products, it's not so cheap at the end!

  • Anonymous Dec 15, 2008

    same

  • Paianjenul01 Dec 16, 2008

    could somebody help me please? A "Do not touch during firmware upgrade." screen appears and i don't know what to do...btw I have iRiver e100 8gb. I would much appreciate if somebody could help me.

  • Anonymous Dec 17, 2008

    I literally just got this an hour ago and it is still doing this firmware upgrade screen and not upgrading at all. I have the 8gb version.

  • jwatts68 Dec 29, 2008

    E100 screen locked on "Do not touch during firmware upgrade" - computer does not recognise the device. No change after resetting!! Will not turn off or respond to any commands.

    Very annoying!!

  • afnajafi Jan 02, 2009

    When I put a 8GB micro memroy into the related slot, the Iriver does not work. would you please help that how I can solve this problem.

  • Anonymous Jan 08, 2009

    same, but what happened then??

  • Anonymous Jan 15, 2009

    the recording quality is not good. there are a lot of hizzing sound in the background. I was told by upgrading the firmware will work, but irive.dom is down.

  • suzannenh Feb 07, 2009

    I have exactly the same problem. I pluuged my E100 in to the pc, tried to upgrade through the software, and now it permanently says "do not touch during firmware upgrade" I can't switch it on or off or do anything. I've tried updating it again, allowing the battery to run flat then swithching it back on, and then of coure resetting it and nothgon works. There is no help on the iriver website either.

  • Anonymous Feb 21, 2009

    The same problem i had here...I think once this error occurre, no chance of solving. I wish that i never make the update:((:((:((

  • Anonymous Feb 25, 2009

    I have the same problem. I spoke to iriver and they said they will more than likely have to replace the mp3 player, hopefully yours is still under warranty as well.

  • Anonymous Mar 06, 2009

    I have the same problem, i clicked update firmware, and now the screen is frozen on the "don't touch" screen. has anyone figure out what to do?

  • waresinoz Mar 09, 2009

    Same as you all... tried to do update then same message and problem... Iriver has lost a customer

  • 125478 Mar 20, 2009

    my iriverE100 IPOD HAD GOT STRUCKED WHEN IT WAS ON AND NO BUTTON IS WORKING NOW and it got strucked when i was opening it to see vedio and iy had strucked there on ly wat si should do now

  • ssrk3 Apr 08, 2009

    hi
    i have iriver E100.during firmware up gradation light went off and now whenever i plugged in or switched on my i pod it goes like "do not touch while firmware is upgrading.
    kindly solve the problem.

  • Saber Dakhili
    Saber Dakhili Feb 27, 2014

    Guest i have the exaclt same problem

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6 Answers

Anonymous

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  • Posted on Dec 26, 2009
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Yes!
Go to Iriver.com international site.
down load file :
I can't upgrade New Firmware of E100 (For firmware 1.05)
Should take less 30 sec.
And Use with Iriver plus and do the another update.
Shuold take less 30 sed for version 1.22.

Works after spend long hours.
Iriver is good, there is sleep timer, good video quality plus samll speaker to.
Have a fun!

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  • Posted on Mar 22, 2009
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Hi Guys,

For whats it's worth I had the same problem. I found that if you lock the devise and the press the reset button a lock symbol will appear and the device will shut down. Then you can restart it again.

My problems started when I replaced my 2Gb SanDisK card with a 4GbSDHC SanDisk card. I think it may be something to do with the Firmware Revision as I an using FirmWare Ver 1.16 and I know of another unit working fine with the same card but using FirmWare Ver 1.07

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  • Posted on Apr 02, 2009
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The only thing that you can do is reset it. (left side pinhole). Then you go back to the store and there they will replace it if the warrenty is still valid. I had the same problem.

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  • Posted on Mar 25, 2009
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I had the same problem. Problem was "solved" by returning player to the supplier and getting a replacement. It was under warranty thankfully.

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  • Posted on Jan 18, 2009
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Hey.. i think i know how to fix your problems.. i had the same problem too.. i just bought my e100 yesterday and had a problem updating it.. first update your e100 to version 1.10.. here's the link Freeware Updater .. after that, update it to the latest (i think) v1.13 by using iriver plus 3.. and presto (maybe).. it worked on my iriver e100..

  • Anonymous Feb 28, 2009

    read my solution below

  • Anonymous Feb 28, 2009

    whoops, my bad, i thougt it was gona post on top.. sorry

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  • Posted on Feb 24, 2009
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Just find something thin enough that can fit through the "Reset" whole on the side and that should solve the problem

Greetings

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