Need combo
Be prepared to wait! The customer service department was slow before Master Lock acquired Sentry Safe, now they are even worse. As a locksmith I've had the opportunity to work on a number of safes over the years and these are hardly worth what you pay for them other than the false sense of security you get from owning one. They are really only good for papers, but nothing of real value that you need to secure. There are some tutorials on Utube on opening these poorly made safes rather quickly, then go buy another throw away or a buy good safe that isn't so cheaply made.
SOURCE: know combination, but cannot open sentry safe 1250
Make sure you are working the dial properly for this type of safe. With the door lever fully counter clockwise, turn the dial clockwise a couple turns to start. It should turn quietly. Then turn the dial counterclockwise (LEFT) to the first number in the combination. Now turn the dial clockwise (RIGHT) a full turn passing the first number again, and additionally clockwise to the second number. Then turn the dial counter clockwise from the second number directly to the third number. Try to open with a sharp movement of the door lever clockwise. If this does not work the first time try adding or subtracting ONE to each number in the combination in case the mechanism is worn. If it still does not work it is time for a drill and a power saw to cut the thing open!
SOURCE: can't open combo/key sentry safe.
You need to contact Sentry, they will send you an emergency unlock code.
Number in US is 1-800-828-1438.
See also:
Lost combination or keys
Replacement Keys and Combinations
Sentry Safes Key: 2 Replacement keys for sentry fire safe
SOURCE: Forgotten Default Combination
Per sentry's website (link below)
If you need your combination and did not previously register your combination on our website, you may request your combination from our Customer Care team. Please send a notarized letter stating you are the owner of the safe. (Note: the owner�s last name must be different from that of the notary public). For locations that require a raised notary seal, use a pencil to shade the seal to insure that it is visible when faxed. The notarized letter needs to include:
Please note: Your combination will be sent to you within 48 business hours of receipt of both the notarized document and payment.
https://www.sentrysafe.com/customerCare/retrieveCombination.aspx
SOURCE: I have a Sentry safe A3860.. I have the combo and
1. Insert a paper clip or pen point into
the small hole of the battery cover located
directly below the keypad. Push in while
sliding cover to the right (Fig. B).
2. Disconnect and remove battery holder.
• Insert 4 new AA batteries (not included)
to power this lock.
• Reconnect the battery holder and put back into proper
position. Slide battery cover back in place.
NOTE: The yellow LED will light when the batteries need
to be replaced.
You can also get the manual here on link below. page 1 tells you how to replace battery.
http://www.sentrysafe.com/pdfs/OwnersManuals/506218.pdf
SOURCE: cannot open sentry safe, model 1230, have combo
cannot open sentry safe, model 1230, do not have combination
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