Hi Maria, I'll try to explain this to you hopefully as simple as possible you being new to the computer an all. With your Customizing Plus Software you should have the Disk Manager program that came with it,correct? Because you need this program so you can bring your designs into it so that it can make a floppy disk or disks depending on how many designs you have on your CD. What this program does is makes a disk for your Designer 1 in the format (design language) of shv. that your machine can read to do the embroidery. It won't read regular design formats such as hus.,vip.,pes ext. Did you check out the tutorial that came with your software when you installed it? If not go to your start menu click on it go to All programs, a menu of all your programs should pop-up. Go to Embroidery System-Tutorials-Disk Manager click on that a tutorial video will start there are 2 choices writing to a disk & printing or reading a disk & saving. Click on writing to a disk & printing 1st when that starts click on the choices they give you highlighted with a red square to take you to the different steps that it will show you how to do that, or click on the arrow on the right of that and it will take you though the steps.Now this video is showing you to take your designs from the files that are located in your customizing system's sample stitch file folder that are located there, but since you are taking these files off of your CD you would go to your CD drive where they are located and select them from there. They are also showing you how to use the camera view button so you can see what you are selecting rather than the open button where you would just see the file names. Once you click on a design it shows up in a box in your disk manager. I myself like the camera view so I can see what I'm choosing.They are also showing how to add just 6 designs at a time because there are actually 4 menus you can add to in case you want to separate them into different sections. If not you can just keep adding your designs in the first menu until you can't add any more and then it will tell you disk full. Then it will show you how to get these designs onto your floppy disk by clicking on the button at the top that says write to disk and a menu will pop-up saying all designs will be deleted from disk! That just means any designs that maybe you have added to your disk for the machine format will be deleted not regular design formats (hus., pes.,ext.) Once you click on that it will show a bar at the bottom of the screen showing that it is writing to the disk once it hits 100% the bar will disappear and you disk is ready to put into your machine and you will be able to read your disk and sew your designs.
I know this sounds like a lot of info to take in and there are different ways to get your designs into your disk manager program faster but since you are new it would be too over whelming. But the disk manager is where you need to load your designs in order to be able to turn them into your sewing machines format ,and to a disk to sew them. If you've gone thru this process and still have problems or questions please contact me at my email
[email protected]. Don't waste your money on buying already formated disks since you pretty much have all you need to do so. I hope this helped. Give me a shout back and let me know how it goes.I've been a Designer 1 owner now for about 16 years as well as the Professional Software. Just Love it!
Kathy
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