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Unfortunately there is no solution to this problem. The ring the caller hears and the ring the receiver here's are never exactly in sync with each other. The timing difference will vary depending on network activity of your service provider, but this is just one of those things that is what it is.
You probably have silent mode on. Try pressing and holding the pound or the star key. One of those will probably release silent mode, so that whatever ring setting you have can be used.
your ringing style is either set to only vibrate or you made the phone silent. (hold the # key to off and on silence)
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all sounds have locks on them
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