No one can access their Voice Mail. Everytime the programmed Voicemail button is pressed it prompts 107:V-mail. Not allowing each person to get into their VM. I thought i could log into the system managers mailbox, and re assign the Voice mail boxes. But it won't let me... any ideas as to what could have happened and what can fix this?
SOURCE: How to set up password for voicemail/how to set up new mailbox
By default, a Panasonic TVA voice mail system can have a password set. It could be 3 plus the extension number, but it doesn't matter. You can clear it by logging into mailbox 999 and going to options 6 1 3 which will be the mailbox password menu. Select the lady's extension and follow the instructions to confirm password deletion.
Now she can call voice mail from her extension and set a new password.
This also works for a TVS system.
Carl
SOURCE: Panasonic KX-TVA50 Voicemail
Be still my heart! I'm coming to Indy on Tuesday afternoon!
It's not the 7731/TVA-50 that's bad for business, it's the TA-824. Don't tell my Accountant, Restaurant, Machine Shop, and small business customers that. They might want their money back :-)
Are there any blinking lights on the TVA when you reset it? It indicates lost integration. We make sure we plug both the VM and the system into the same power strip so that the systems can restart together. The laughable part would be that you have your offices cleaned on Friday evenings and a cleaning crew turns off the power or uses the outlet that the system is plugged into.
A message can be displayed by pressing the MESSAGE button on the phone when it's idle. All messages can be cleared by dialing 700 0.
Voice mail forwarding to a cell phone covers a broad spectrum. You can forward the fact there's a message, the file, or just notify the cell that there's a call. Two of the 3 requires the LAN card, but it also forwards to email. The dummy is the installer who didn't leave setup instructions for the voice mail system...or was he smart? Hard to say :-)
Last, If you want to touch base with me, I can be reached at [email protected] where I can give you contact information. My Indy trip may be by way of Columbus, OH if I don't get the remote system to respond to programming. The Panasonic system can be accessed via remote after programming so it may be that I can take over the system and make it work for you.
Carl
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SOURCE: need to access voicemail with no password-panasonic KX-T230 phone
Find the password to mailbox 999 or call a Panasonic dealer.
Carl
SOURCE: Transfer calls to voice mail
It depends on what system the 7731 is attached to. If it's a TA system, that you dial either 107 or 115 to get to the Panasonic brand voice mail system, you take a spare button from the left side keys and press PROGRAM the spare button and dial 94+107 or 115 then STORE.
Pick up the handset and drop it back down to end programming. Then label the button VTR. When a call comes in, you press VTR and dial the extension or press the DSS (extension) button. You don't press HOLD or TRANSFER, just the VTR button.
It's all on page 158 of the OM http://www.public.carl.airpost.net/Pana/TA-824/200_TA_OM_07-04%5B1%5D.pdf
If you are not using a TA series system, the instructions may be different.
Carl
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