I replaced the drum/toner cartridge in my Okidata B6300 laser printer. It won't let me into the menu to reset the printer and it keeps saying to replace the drum/toner cartridge.
Try removing and then reinstalling. If this happens since you changed the drum and toner, then the issue would be with the defective replacement. Way to test is to reinsert the old drum and toner and if this does not happen, then you know the issue is with the new supplies
SOURCE: what does the following error msg mean on a Oki B6300 printer
la verdad nc a lo qt refieres o mejor dicho no t entendi la pregunta......
SOURCE: OKI B6300 Drum problem
Hello, com_jedi. I would suggest you contact the OKI Customer Support line in order to address this issue. The phone number is 1-800-654-3282 (800-OKIDATA). For your model unit you would hit options 1 then 4 to get to mono support.
It is possible that you purchased a defective consumable and OKI warranties them for 90 after the date of purchase. If this is a new drum/toner it may need to be replaced to determine if it was a bad chip in the cartridge or if there is some other issue with the unit that is causing the error.
It is also possible there is a misalignment with the sensor that is located under the drum unit. A support tech can walk you through the troublehshooting as it would be a bit difficult to do here.
I hope this helps!
SOURCE: I have an OKI C3400 color laser printer. Can the
The counters reset when you install the new drums. Did you purchase Oki drums or were they after market drums..that could be the problem.
SOURCE: OKI B6300 DRUM/TONER
try this:
1.Press Menu = printer displays "Paper Menu"
2.Press Next 4x = printer displays "System Menu"
3.Press Select 1x = printer displays "Factory Defaults"
4.Press Next 7x = printer displays "Reset Toner Life"
5.Press Select 1x = printer displays "Resetting Toner Page Count"
6.Press Ready
SOURCE: OKI image drum issue
Try this:
1) Power on printer while holding both the + & - buttons simultaneously; release when "Okiuser" is displayed.
2) Press + or - until "Engine Diag" Mode is displayed; press Enter and Diagnostic Mode xx.xx.xx will be displayed
3) Press and hold both Enter & On-line simultaneously until Eng Diag Level3 is displayed
4) Press + or - until Local Parameter Set is displayed; release and press Enter
5) Press + or - until it displays Factory Mode; if it displays Factory Mode Twice with an asterisk next to one then it is in Factory Mode; Press Enter, Press + or - until it displays Factory Mode & Shipping Mode on the display; then press and hold On-line & Cancel simultaneously; when it stops blinking an asterisk should be displayed next to Shipping Mode, which becomes the default mode.
6) Power printer off then on to complete the procedure.
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