Can you just clean the drum. I tought the drum was part of the toner cartridge and could not be purchased separately.
If you want to chane the toner follow the link details.
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=125&prodSeriesId=1814092&prodTypeId=18972&objectID=c00382106
Good Luck.
For adwance troubleshooting
http://www.partshere.com/Models/Q5911A/L...
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Not with a cloth or blowing the toner.
Try to print a banch of blanck pages. Maybe that will do the work.
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can you explain me .how to change H.Pprinter1020rtage tonner car
tell me urgent
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