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Bill Turpin Posted on Nov 30, 2008
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Tub fills with water to the door while turned off

We has a soon to be 5 year old Duet washer. We love it and have never had problems, until recently. As the machine sits empty, and turned off, for 6 to 8 hours, overnight, the tub will fill with water up to the door. It doesn't use this much water while washing. What could cause it to do this. Is there some valve that could be leaking. It's only been doing this for a couple of months and not all the time. But, this week-end it seems to be worse. I even unplugged it thinking something electronic in the control area was telling it to do this. Any suggestions ? It's a Model # GHW 9250MLO, not a 9150P

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  • Posted on Dec 12, 2008
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I have the same problem. The only problem that I have is not knowing how much water will eventually go into the tub. It takes about 4 or 5 days to accumulate about a gallon. I called the Whirlpool service center and the woman said they recomend turning the water off after each use-I think this is ridiculous. If going away on vaca maybe. Rob
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This is a leaking solonoid valve.
The valves are located just inside the machine where the water supply hoses attach.
  • Remove the power plug
  • Undo the top lid of the washer
  • The valves will have some internal pipes clamped on their outlets. Remove the pipes.
  • Dry the valve outlets with tissue.
  • Turn on the water supply to the washer (if it was off)
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There may be between 1 and 3 valves depending on the model.
You should be able to replace the leaking valve quite easily.
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The problem is more than likely your water inlet valve. The water inlet valve (also known as a mixing valve) is located in the rear of the washer where the fill hoses attach. There is a separate solenoid for the hot and cold water. These two valves are controlled electronically, but the small diaphragm that controls the water turning on and off can become clogged with sediment, or the solenoid can stop working, causing it to not close properly when not in use. With the diaphragm stuck open, the water will leak by and fill the drum over time, causing the problem you are describing.

Long story, short...you can attempt to remove the water inlet valve and clean it with some distilled vinegar and water solution. Or, you can simply replace it with a new one. In either case, you will need to access it and remove it from the washer. The following steps explain how:

1. UNPLUG the washer.
2. Turn off the water supply and remove the fill hoses from the back of the washer.
3. Remove the washer top panel by loosening the three screws that hold the panel in place in the rear of the washer. With the screws removed, the panel will slide back, then lift off.
4. The water inlet valve is in the rear of the washer on the left hand side (as viewed from the front). Remove the water dispenser hose and disconnect the electrical connections.
5. Loosen the mounting screw(s) that hold the valve in place and remove.

You can attempt to clean the assembly in a 50/50 solution of distilled vinegar and water by allowing it to soak for about a 30 minutes. Mix a solution in a container and submerge the valve portion only, leaving the electrical contacts dry. After 30 minutes flush with warm water water. Sometimes this works, sometimes the valve needs replaced. In my own personal opinion, if you're going to go the route of removing the valve, you might be better off to replace it to save yourself from having to repeat these steps twice.

Replacements can be purchased on line at appliancepartspros.com, searspartsdirect.com, repairclinic.com, or pcappliancerepair.com. All these sites offer great service with competitive pricing, so shop around for the best price. I hope this helps you.

If you have any questions, please let me know.

NOTE: I would recommend you turn the water supply off while not in use until you can resolve the problem. This will prevent the tub from filling.
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If the leak started occurring after the bellow was replaced, and it's on the left hand side of the door, I suspect the bellow is not seated around the fill tube all the way. I have experienced this problem before. Check the fill tube where it comes in by the door. The rubber should be seated back far enough to allow the tube to fill into the tub without obstruction. It could be that the fill tube is forcing water BEHIND the bellow and leaking into the washer and on to the floor. To answer your question, "YES", replacing the bellow could have caused your leak.
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