If the unit has some age on it - which it probably does since its a CRT - Toshiba is not going to be of any use to you - obsolete - not their cup of tea. Try theses guys http://www.questinc.com/crts/crt-replacement.html - they have been able to suplly us with CRT's in the past.
Why would you be looking for a new CRT? Replacement costs dictate a new diplay unit unless the failed CRT is part of a much larger display unit. Call Toshiba. They would know if the CRT is even available.
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