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Anonymous Posted on Jun 20, 2017

Print job frozen on Brother MFC-6490CW

Hi all, I'm printing from my Brother MFC-6490CW and the print job freezes at the fourth page. I tried deleting the print job through My Computer and through the server it is connected to, and I ran a delete print jobs command. This deleted the print job successfully, and I restarted my computer. The print job restarted unprompted when the machine booted, and froze again on the fourth page. Any ideas as to what may be happening? Thanks, -Mike

5 Related Answers

MUKHTAR

mukhtar21 shaikh

  • 2022 Answers
  • Posted on Oct 06, 2007

SOURCE: Brother mcf7220 will not print..says "cancel printing" "job cancel"

firest you swithc off all the printers and wait for some minute then clear all printers queue by going in to printer folder then restart your system.

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Anonymous

  • 1 Answer
  • Posted on Aug 28, 2008

SOURCE: "Unable to Print 50" BROTHER MFC-440CN

my brother mfc-440cn printer says, "unable to print 51" on the screeen after if off (which it woudn't let me do. I had to unplug it. It just won't work.

Anonymous

  • 86 Answers
  • Posted on Jun 02, 2009

SOURCE: I can not print

You could try to use static ip to remove possible problems with dns retrieving: 

  • Set the machine to static ip (Menu -> Network -> WLAN -> Boot Method -> Static).
  • Check the ip number on the machine (Menu -> Network -> WLAN -> IP address)
  • On your PC, go to Control Panel -> Printers
  • Right-click printer, choose Properties
  • Choose Ports and click "Add Port"
  • Double-click on Standard TCP/IP, follow the guide and type in your IP number earlier retrieved.
  • Save settings, press OK and the problem could be solved (if it was due to dns problems). 
Also, if it works, you can change the network settings for scanner driver to go to ip address too instead of dns, even if it isn't a problem right now, it could later be.

Anonymous

  • 2306 Answers
  • Posted on Sep 15, 2009

SOURCE: Printer says "Unable to print 70"

Usually that error means the encoder strip behind the carriage assembly is out of position or very dirty. Best to remove the top cover to correct, you might also find a scrap of paper either on the extreme right or left stopping the carriage from moving properly.

Anonymous

  • 526 Answers
  • Posted on Dec 03, 2009

SOURCE: I have a Brother MFC 6490cw and can't Get The

if you have done a couple cleanings and it has not helped, its one of 2 things, either your ink cartridge is empty and needs to be replaced, or the nozzles are clogged on the printhead, also air can be in the turbing causing it not to let the liquid flow.

thanks adi

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Related Questions:

0helpful
1answer

When I print from my Brother MFC 6490cw No image appears on the paper? What 's the cause? How to fix?

Hi,

Was it working and then stopped? Do you have the latest software drivers installed?

Try the easy things first:

Be sure that all the ink cartridges have ink in them.

Make sure the cartridges are all installed and seated properly. How old are the cartridges?

Try turning the machine completely off for about two minutes and then turning it back on, then try again. Try printing something using a different computer program. Re-boot your computer.

Make sure there are no paper jams.

When was the last time the print heads were cleaned?

Here is a link to the Brother support page for this MFC unit:

http://www.brother-usa.com/support/ModelInfo.aspx?R3ModelID=MFC6490CW#.VcvHPHfbK1t
0helpful
1answer

Magenta won't print at all on test page. Tried normal cleaning cycle several times to no avail. Also tried "power purge" cleaning cycle twice also with no success. Help!

The magenta print head nozzles maybe blocked.
Inkjet printers need to be used frequently to prevent ink drying out and blocking the print head nozzles.
If the print head cleaning maintenance routine does not clear the blockages, then print head needs replacing, but it may be expensive.
It may be more cost effective to buy a later model and better printer than replace the print head.
0helpful
2answers

I have recently installed a Brother MFC-6490CW printer on an iMac with OS X 10.6.6. When attempting to print, I have a choice of two printers: 1) Brother MFC-6490CW (default) or 2) just MFC-6490CW. When...

You have 2 printers because it was inadvertently installed twice. You need to un-install both of them and reinstall the printer again.

I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

2helpful
1answer

Is Brother MFC-6490CW printer can print double sided?

No, that model does not print Double Sided (Duplex). You can see all the features and specifications here: http://www.brother-usa.com/mfc/modeldetail.aspx?productid=mfc6490cw
0helpful
1answer

I have Brother MFC-6490CW InkJet Printer after switch the power of that date and time will not continue it goes back at 01/01/2009 will u plz tell me the solution

Hi there maximum time we found it is a the head problem. The print head is what the cartridges sit in inside of the printer. For resolve the problem please follow these.

Open the printer and wait for the carriage to slide over. Some how if its not come then Unplug the printer & Manually slide the carriage. Now Remove the ink cartridges from the print head & Use wet warm cotton swab or use alcohol to thoroughly clean the print head. Repeat this until there is no ink residue coming off on the cotton swab. After finished it make the head dry then fix it back. Now Try to print something now
If that does not work then follow the next step.

Remove the printer data cable & restart the PC & printer. Then fit back the data cable & turn on the printer. Hope that's start working , if no luck then Uninstall the printer driver & restart the PC & Printer both again. Now install the driver of the printer and connect it with PC ,Turn on printer & go for a test print from the printer preference. Thanks & waiting for your reply.
0helpful
2answers

Page is printing crooked

Brother MFC 6490CW InkJet Printer print alignment
100helpful
1answer

Printer says "Unable to print 70"

Usually that error means the encoder strip behind the carriage assembly is out of position or very dirty. Best to remove the top cover to correct, you might also find a scrap of paper either on the extreme right or left stopping the carriage from moving properly.
Not finding what you are looking for?

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