HP Officejet Pro L7680 All-In-One Printer Logo
Melvin Paulino Posted on Jun 04, 2012

HP Officeject Pro L590 All-In-One Printer printhead newly replaced but still with error

I replaced the printheads K/Y and M/C of the HP L590 All-In-One Printer. After a day use there is an error that appears printhead problem.

1 Answer

Anonymous

Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

  • Contributor 2 Answers
  • Posted on Jun 04, 2012
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Joined: Jun 04, 2012
Answers
2
Questions
0
Helped
192
Points
4

The carriage has a problem or carriage cable also may be faulty.

5 Related Answers

Anonymous

  • 63 Answers
  • Posted on Oct 31, 2008

SOURCE: The following printhead(s) has a problem Black/Yellow[K/Y].

Simple solution is:

Replace the Black and Yellow Print Catridges. The print heads are mounted to the bottom of the catridges and these, depending on whther they're from HP or not. can have a hard time conducting electricity properly, and in turn.. spitting ink out properly.


Also happens often with aftermarket Catridges because HP puts chips on the catridge. be sure to put an HP catridge. Sometimes you get what you pay for :)

Ad

Anonymous

  • 1 Answer
  • Posted on May 01, 2009

SOURCE: HP D135 - replaced printhead - still doesn't print in that color

try this link : I followed the directions and fixed the problem. the instructions that came with the new printhead weren't really complete.

Here's essentially all I did for my fix - Opened the printer top, turned the printer off. Removed the "bad" printhead, cleaned the metal contacts on the printhead and printer with windex. Closed the printer. Turned it on. waited for it to reset. Opened the printer. Turned the printer off again. Installed the printhead. Closed the lid. Plugged the printer in again. When it was ready I accessed the HP toolbox and alligned the printheads and cleaned the printheads. It worked. Here's a link with photos.


http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpa02107&lc=en&cc=ca&dlc=&product=64986

Anonymous

  • 5 Answers
  • Posted on Oct 13, 2009

SOURCE: Getting printheads to left side of printer to

Press and hold the resume button - the one on the right hand side

Anonymous

  • 103 Answers
  • Posted on Jan 28, 2010

SOURCE: How to put in new printheads to HP Photosmart Pro B 8190

Open the front cover of the printer and replace the catridges. For more info, download the manual for the same from the vendor website.

Revert back for more assistance.

Anonymous

  • 159 Answers
  • Posted on Mar 15, 2010

SOURCE: HP Officejet Pro L7650 Print head problem

The reason why the printer refuses to print if you get low on one or more colors is that the system runs off negative pressure through the ink lines to the print head. If you were able to continue printing with an empty cartridge you could get air in the respective ink line, disrupt the negative pressure, make it so that that color will no longer print, and require you to get the printer serviced to fix the problem. I own a Cartridge World ink refilling store and I feel this is a good machine (compared to some of the others out there). The only down side with this type of machine is the print heads expiring or getting clogged as you are experiencing. The reason the black is clogged and not the other colors is that the black ink is pigment based and the colors are dye based. The pigment based inks do tend to clog print heads over time. You can try to rehydrate the print head with warm distilled water. if you can't get it working to your satisfaction you can buy a new black/yellow print head for $72. With this type of printer you should print at least one black and white and one color document per week to keep the print heads fresh. If they sit too long without ink flowing through them then they can get clogged and print poorly. I hope this helps belay some of the resentment you hold towards your printer.

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

HP OfficeJet Pro 8600 stuck in printhead animation

It sounds like you are experiencing a hardware issue with your HP OfficeJet Pro 8600 printer, specifically with the printhead. Here are some troubleshooting steps you can try:
  1. Power cycle the printer: Turn off the printer, unplug it from the power source, and wait for about 1 minute. Plug the printer back in and turn it on. This may help to reset the printer and clear any errors.
  2. Remove the printhead and cartridges: Turn off the printer, open the front cover, and remove the printhead and all the cartridges. Clean the printhead with a lint-free cloth and distilled water. Be sure to let the printhead dry completely before reinserting it. Reinstall the printhead and cartridges and turn the printer back on.
  3. Reset the printer: Follow the steps for a full reset from the service menu, but before turning the printer back on, disconnect the printer from any network or computer connections. Turn the printer back on and try to print a test page.
  4. Replace the printhead: If the issue persists, it may be necessary to replace the printhead. Contact HP support for further assistance and information on how to order a replacement printhead.
Note: Using refillable cartridges can sometimes cause issues with the printer and may void the warranty. It is recommended to use genuine HP cartridges to ensure the best performance and reliability of your printer.
0helpful
1answer

Message on printer screen says "The following printhead(s) has a problem: black/yellow (K/Y).

Hi,

This probably could be defective Printhead ( black/yellow )

Follow the steps below and it should resolve the issue, if not, you need to replace the K/Y Printhead. You can purchase it from any nearest departmental store like bestbuy or costco or walmart etc or Call HP and order one.

Open the front access door. ( printer must be power on )
Remove the Latch of the Printheads
Remove the Printhead
Clean the Contacts with lint free cloth ( golden contacts or electrical contacts / not the nozzles )
Re-install the Printhead back in its position and close the front access door.
The printer usually goes thru initialization process. or Turn off the printer and turn on.
If you still get the error message, Replace the K/Y Printhead.

Regards,
Ron



// Rate this solution with 4 Thumbs to help us improve the support
3helpful
1answer

HP Officejet Pro K550 - Printhead Error Message on new printhead - cleaned printhead, contacts... tried all fixes... what now? Is it faulty?

I have the same problem. I replaced both printhead cartidges. The MC light stopped blinking, but the KY light kept blinking. I thought it was a faulty new KY ink cartridge. So I returned that cartridge and got a new one. Still the same issue. I called hp and they said the print head is bad now and all they focused on was trying to sell me a new printer. UG! I also heard wiping off the printhead with a dry cloth may help. Did you get yours to wokr?
3helpful
1answer

I have a newly installed black ink cartridge but the black ink won't print properly - cuts words horizontally and vertically (lines)!

hi

you need to clean printheads via maintenence menu of your printer
in case you still get bad printing you need to replace the printhead
that has bad printing results
The printheads are getting dry if have n't been working for a long period

Kind regards

Dr Print
1helpful
1answer

"PrinterHeads" problem reported. So I replaced with brand new ones. Same Message. Call HP....the have me restart to make sure. Same Message. Then HP says it's junk...no fix. True?

Unfortunately it is true. What happens if you get that error on one printhead and your replace the printhead and get the same error message... its the firmware in the printer that is bad. At that point if the printer is still under warranty the unit would be replaced along with the printheads. If not then unfortunately you would be looking at getting a new printer
2helpful
1answer

Replaced HP 88 Printheads, still receive same

You either got a defective printhead or you are using generic inks, HP got real smart and added chemicals to their ink, if the printer doesn't see the right chemical makeup it will give that error and you need to flush the printhead and the pump and hoses with HP ink or the error will stay.
6helpful
2answers

Officejet Pro L7590 printhead message (printheads only 2m. old)!

Pull out the printhead from the computer and check the date under "warranty ends" If the warranty period did not lapse, call HP technical support and tell them about the problem. They will replace the printhead for free. I have gone through 3 black/yellow printheads and I received the replacement printheads via FedEx within 1-2 days. They will send you a pre-paid envelope to return via U.S. Postal Service via US Postal Service.

If the Warranty date on the printhead expired, then you may have to come out of pocket to replace the printhead since HP will argue that they are not obligated to replace the printhead since the manufacturer warranty lapsed.

If this is the case, check to see when you purchased the printer. If the purchase was within a year, the retailer (i.e. Best Buy) is on the hook since there is a 1 year implied warranty on products such as printers, regardless of whether the expiration date on the HP printhead expired.

Hope this helps
0helpful
3answers

Says printhead prblem,

Most generic inks will not work in this machine, If you are using genuine HP ink, you have gotten a bad printhead, if you are using generic ink you may have just ruined a new printhead.
8helpful
1answer

HP D135 - replaced printhead - still doesn't print in that color

try this link : I followed the directions and fixed the problem. the instructions that came with the new printhead weren't really complete.

Here's essentially all I did for my fix - Opened the printer top, turned the printer off. Removed the "bad" printhead, cleaned the metal contacts on the printhead and printer with windex. Closed the printer. Turned it on. waited for it to reset. Opened the printer. Turned the printer off again. Installed the printhead. Closed the lid. Plugged the printer in again. When it was ready I accessed the HP toolbox and alligned the printheads and cleaned the printheads. It worked. Here's a link with photos.


http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpa02107&lc=en&cc=ca&dlc=&product=64986
Not finding what you are looking for?

158 views

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Cindy Wells

Level 3 Expert

6688 Answers

k24674

Level 3 Expert

8093 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...