Brother MFC 420CN All-In-One InkJet Printer Logo

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Posted on Nov 28, 2008
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Problems replacing cartridges

I replaced the ink cartridges,but the screen show me ink empty.I use the recomended cartridges.I think that the problem is I delay time in replaced them.What can I do?

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Please refer this link to get full information on how to replace the cartridges:

Replace my Brother MFC’s print cartridge

Thank you

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First of all take the cartridge out. Make sure there is no dirt around the nozzle. Use a soft cloth to clean them. Then put the cartrdige back and turn on the printer. Now try printing. If it still shows cartridge empty but you can take prinout just restart the computer.

If cartridge still shows empty and you cannot take printout also in that case uninstall and reinstall the printer.

Thanks

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Delaying in the replacing the cartridges does not cause this problem.

  • Anonymous Nov 28, 2008

    remove all the cartridges .shut off the printer .and then ON after 5 minutes.then reinsert all the cartridges properly.this will reset the printer and it will work fine.

    for further help feel free to ask through comments.

  • Anonymous Nov 28, 2008

    Please perform the following:

    1. Open the printer and remove all ink tanks.

    2. Insert a single ink tank in the printer then close the cover.

    3. Confirm whether the printer recognizes the installed tank properly. If it does, it will indicate it does not detect the other ink tanks, as they are not currently installed in the printer.

    4. Repeat steps 1-3 with another ink tank.

    5. If the printer at any time indicates two of the same ink tanks are installed, the cause will be the last tank installed. For example, if you inserted an ink tank earlier, and you later inserted another ink tank, and it said two of the same inks were installed, the cause of the issue is the last ink tank.

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Check in bottom of the cartridge that plastic strip is not there.also shaked then refix properly.
check laos u put it in right ink tank color matching .

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