I can't turn my camera on,I press the power button,it gives me a whirling noise,the lenses come out(but not all the way),the picture on the screen is blurry,and I can't make a shot,and after2 seconds the lenses come back in by itself.Then it does it again,without me even pressing any button!But I can still view my pictures.But I can't download them on computer,because it still displays an error message D: 5fo8 5e02,and the lenses start moving again.I don't know how to fix it.Please help me.Because I took pictures just yesterday and then it stopped working...

Have you tried cleaning the contacts on the lens/camera?
Is the lens free from obstructions?

the sound you hear is the camera trying to focus, it sounds like it could be ready to give up.

sounds like it might have got a bang,you'll have to take it to the shop,make sure you get a quote before you get any repairs done,camera repairs can be expensive.

Hi. I had exactly the same problem with my Sony Cyber-Shot DSC-W7. The problem started after while lense was fully open, the battery became 100% empty. I did not have access to new batteries and did not have my charger with me so I put the camera on my car seat and went home. After charging the batteries, I turned the camera Off and the lense retracted 100%. Later on I tried to transfer some pictures to my PC. After connecting the camera to my PC with the dial in the P position and lense fully open I turned the dial to play in order to transfer photos. After transferring the pictures, I turned the camera off and disconnected from the computer.

I turn the camera on to take new pictures next day, The lense would go up, and and turn with lense fully open. It would never close. The screen was black with a message "Turn the camera on and off again". I tried 30 times or more and the same thing would happen again.

Here is what I did to fix my camera and it has been working normally since then.

1- I cleaned around the outside of the lense with lent free cloth

2- I used dust OFF to get raid of the remaining small dust particles from around the lense.

3- While turning the camera off, I pushed (down, up and turn) the lense in (NOT TOO Hard) by my hand. If you push the lense too hard, you may damage the mechanicall moving parts of the lense.

4- After a few tries, the lense retracted 90% +. I then pushed the lense a little harder all the way in, the way it normall retracts. The lense cover also closed 100%.

5- I turned the Camera on and off a few times. It was opening and closing exactly the way it used to. My Cybershot has been working okay since then.

I read a lot and here is what cause my lense to malfunction.

While lense was fully open and battery died, some small particles got on the lense and prevented lense from fully opening or closing.

In summery: two things could have caused your camera lense to malfunction.

1- if you had dropped your camera hard, some mechanical parts may have got damaged or dislocated. In this case you have to open the lense and replace the damaged part, clean and put it back on the camera. This is too risky for most ordinary people. You would most likely make it WORST.

2- If you did not drop it, most likly, some how some small dust particles got on the outside of the lense and they prevent the lense or the lense cover from fully opening and closing. If this is your case, please follow exactly what I did and your camera would be back to normal.

GOOD LUCK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Sounds like you accidentally pressed the DISP or DISPLAY button on the back. This manually turns the screen on/off to save batteries. Just press it one more time to turn it back on.

You can try contacting Sony - maybe through online chat if its available for free. From what you have described, it sounds like a hardware failure. Contact Sony, and if it is a hardware failure, they will replace it for free. Or, if you have bought it from a big retailer (i.e. bestbuy, futureshop, etc.), you can try asking them for an exchange for a new camera. They will send it the old, broken camera into Sony for you and replace the camera with a new one. Just make sure to take out your memory card first (don't wanna lost all those pictures in there).

Hope this helps,
Eric

I had the same exact problem.The lens is not extending out fully or correctly, probably has broken or damaged gear or gears and needs to be replaced. Expensive repair done by Olympus. It is a very tricky and fragile repair on your own, requiring micro screwdrivers and soldering tool. I replaced my own lens but it was hard to find one.

Press the power button on and hold it down while extending and twisting the telescopic zoom lens. It might fix your problem. In any case it could not make it worse Good luck!

D:
5f08
5e02 THIS FIX WORKS !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

BY TRIAL AND ERROR I FIXED MY mju 700 SHOWING THE ABOVE ERROR

IF YOU PRESS AND HOLD THE ok/function BUTTON, AND TURN THE CAMERA ON AND OFF A FEW TIMES WHILST KEEPING THIS BUTTON DEPRESSED, IT SHOULD HOPEFULLY SORT ITSELF OUT?!
(NOT SURE IF IT MAKES A DIFFERENCE BUT MY DIAL WAS SET TO scn FOUND INBETWEEN guide & the wobbly hand.

I ONLY TURNED on/off/on AND IT FIXED THE ERROR, IT MAY TAKE MORE FOR YOU.....I'M NOT SURE AS MINE IS NOW FIXED!

IT WORKED FOR ME, HOPE THIS HELPS, GOOD LUCK!

Mike

I Have the same same problem , it happens to be the sliding door playing up ....need to take it to a repairer(Olympus) to fix ...hope this helps