My HP 2610 is a little over a year old. It just started giving the message "Remove and check color cartridge". I have cleaned the contacts with alcohol and a Q-tip. I have tried one new 97 and one new 95 cartridge and one half ful 95 cartridge that was working fine in another printer. The message is persistent and the printer will not work.
Try this. worked for me. when installing the cartridge, put one finger under the cartridge and hold upward pressure as you closed the green plastic cover. problem is the pins on the cartridge and the pins on the printer are not aligning properly by relying on the spring to do it. this will help to align the pins and should make it work.
Finally I happend to take both cartridges out and cleaned them both (black and color)
NOW it has succeded to print 3 times stright ahed. It seems that it was the rather dirty black cartridge that actually was the problem, but the printer said it was the color cartridge..?? Something wrong in the error message system in the printer?
I, too, am getting the cartirudge error (mine is for the black side) and I am unable to proceed past that message. I do see the broken tab which aligns the metal spring inside the plastic cartridge holder, so the spring is hanging. I suspect that this is the problem (I think I may have done that when I attempted to put the color cartidge in the wrong side in error?). Anyway, does anyone know where I can find a repair manual for the HP 2610 and where I can get the part to fix this?
THANKS!
Doug
Did you clean deep inside where the cartrigge sits with a proper cleaning solution made for pc's and q- tip. A clog can take more than one clean sometimes. Also, the error message could be a drver error issue, from amny causes including spyware. Try running antispyware if attatched to pc and not standalone unit. Also try uninstalling and reinstalling it.
SOURCE: Remove and check color cartridge
the problem is the little poorly designed metal thing that is holding up the ink cartridge get's stuck between the cartridge and the printed circuit and it brakes the circuit.must have been some **** drawering on a napkin that came up with that one.wasted a nice unit for that two cent piece of metal.
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I have also the same problem as Yane and have done the same remedial measures to solve the problem but to no avail. This did not happen when I changed my black ink cartridge. It only happened after I changed my tricolor catridge which I have not changed since I bought my printer. I noticed that the wire, which I believe secures the cartridge, is not in place. Apparently one of its plastic locks securing it in place has broken so everytime I push the cartridge in, it gets out of place. I also noticed that there are some very tiny puncture marks on the thin wirings on the carriage contact in the carriage assembly. This may have been caused by the wire that has gone out of place. I am not sure whether this has caused damage to the carriage contact thereby causing these error messages. I would greatly appreciate getting some help on this. Thanks in advance.
Yes I have got that problem too. If I unplug the printer and try to print again it might print with all colors quite correct, but if I try once more it falis with the same "Remove an check...." again, and again...
The ink is about 50% in the color cartridge. If I even could move the color cartridge out and print b/w, but it seems also impossible to mee. I always talk positive about HP-printers and ther good working hplip-drivers, but this makes me crazy....
Same problem but all my wires are in place and the cartridges are brand new. HP support gave me a bunch of things to try but nothing is working yet. Sometimes it thinks it's print but there is nothing on the paper.
Any ideas?
It is practically brand new and it was working a week ago and now it won't let me print and just says remove and check cartridges what do we do!!!!!1
error remove and check right cartridge
i have the same problem........((( i find out that , you need took Memory Batery from photosmart..it will restart your stuf....and will be working.....but it is littel problem....i cant find it.....i dont know where it is located.....((( who can help...?
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