Just got my skyprodigy 70 and am trying to get it to do it's initial"Align" but it either yags up during intialization or I get an error code saying : HC Trap Occurred..\source\Align\align.c LINE 540. Any idea how to reset or get past this> haven't had any response from Celestron customer service at all
Sky Prodigy does not have you align on stars but self aligns on images from the mount's camera (much like satellites do to orient), so ignore any incorrect suggestions about picking alignment stars, centering them, moving axes, entering correct dates or info. You should just turn it on and it figures everything out in 10 or so minutes alone.
Thiscode is likely a hand controller failure and you need to call Celestron. Mine did this too. good luck, you will need it...
Sky Prodigy does not have you align on stars but self aligns on images from the mount's camera (much like satellites do to orient), so ignore any incorrect suggestions about picking alignment stars, centering them, moving axes, locking axes, entering correct dates or info. You should just turn it on and it figures everything out in 10 or so minutes alone.
This code is likely a hand controller failure and you need to call Celestron. Mine did this too. good luck, you will need it... I have a PhD in astronomy but this code perplexed me too!
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This error is caused by an error in the Motor Control board. If you hit enter the error goes away, and you will find that you cannot move the telescope in the azimuth axis. If you go to the software versions page (menu / utilities / versions) it will read something like this:
starsense HC
Ver: 01.03.1140
Bld: May 20 2011
16:38:42
Starsense Camera
Ver: 01.01.1123
Motor Control
Mdl: Sky Prodigy
Azm Ver: 255.2
Alt Ver: 6.16
The only way to fix it is to replace the board, or reprogram the controller IC. I used a PIC Kit 3 to do this. The controller has two PICs for Azm and Alt the programs are the same, but the eeprom settings are different. Upon reprogramming the PIC functions normally but unfortunately has no stops any more. (maybe fixed after more testing). It seems a setting is required for enabling the limit switches.
To fix the limit switch issue, you just need to move it with the remote to the limits on each axis to re-teach it.
Hi Euan. I know that you answered this a while ago, but would it be possible to get the HEX file you exported?
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SOURCE: celestron nexstar 11" gps scope
Be sure that the Azimuth Axis is Lock, you migth want to try and move the telescope in the Azimuth to make sure it is it is locked. Be carful not to force it. I have seen on some post where the locking part of the Azimuth somtimes breaks. and the Azimuth Axis will just spin freely Locked down or not.
SOURCE: Celestron NexStar alignment problem
Several questions-
1. Are you SURE you are choosing the correct alignment star?
2. Are all the settings correct like-- Location, Time, Date, Daylight savings time.
SOURCE: i use sky align, it says successful, but will not
Did you tain the mount? Is the mount level? Did you center both alignment stars?
Read through this web site:
http://www.nexstarsite.com/index.html
SOURCE: CG5 is brand new-not 30days old yet. Mount slews
You should return the scope under warranty-- however a bad power supply-- and or a bad hand controller cable can cause these symptoms called a "runaway slew".
Get a separate 12 volt power supply and the proper cigarette lighter style power plug.
SOURCE: Celestron NexStar 8SE shows No
Reset the hand controller and reload the firmware. You will need a special cable available from Celestron to load the firmware. The software is available for free on the Celestron web site.
http://www.celestron.com/c3/home.php
www.telescopeman.org
www.telescopeman.info
www.telescopeman.us
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