I just purchased a new canon faxphone L170 machine. i am trying to hook it up in the basement by it's self on the house telephone line. for some reason when i receive an incoming telephone call it will pick up before the answering maching picks up, which is located upstairs. i would like to know how i have to configure it so it will only pick up if a fax is coming in. i also set the fax machine to answer auto tel/fax mode. thanks Problemchild.
Well... the problem is that you are running two machines on one line. ONE of them has to take predominance. Both machines should have settings for "number of rings to answer at". It sounds like you currently have the fax set to less than the answering machine, so the fax picks up after two rings, while your answering machine might be set to more, which it never gets to, because the fax answered the call already(It doesn't matter if you answer the phone, or the fax picks up, once the line is open, the answering machine is taken out of the equation). Even if you set the answering machine to answer first, you're then taking the fax service out of the loop. I'm not sure how you're going to juggle that, since both types of machines each need control over the line to work properly. That's why we (business machine folk) always recommend a dedicated line for fax service.
1,346 views
Usually answered in minutes!
×