My Motorola H730 won't stay charged

Karen-

Are you getting a steady blue light when you follow the pairing procedure? Or are you unable to get it to stay on stead?https://www.motorola.com/moto_care/manuals/BT/H730_QSG.pdf

Mark
Forums Manager

If it is less than a year old contact Motorola Support (http://www.motorola.com/support) if it is longer than a year old you may need to get a new headset if you have already tried another charger to ensure it is charging properly.

Mark
Motorola Support

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Does the light come on when you plug it in? Are you sure the charger is working?

I have a motorola H730 and it just died and will not charge... no lights come on to show the degree of charging. it is only 3 Months old. Can you provide an answer why this is happening.

Delete the pairing on the phone and then re-pair. Also ensure your headset is fully charged. It should autopair with your phone after a reset when you open boom if phone has bluetooth turned on and is in range.

Mark
Motorola Support

Try another charger to ensure it isn't your charger.

Mark
Motorola Support

Tamika-

Do you have another charger to test with your headset? Make sure you have the mic boom closed when charging.

Mark
Motorola Support
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I think I am having the same issue:
When you open the H730 up do you hear beeping noise instead of a womens voice. Also does it stay on until you open it for a second time.

First thing to do is make sure Bluetooth is on for BOTH devices . Second thing is to make Both devices Visible. Third is to Scan for nearby devices. You will need to know the 'device name' of each phone. When you find the other phone on one device, click on it & it should ask you to 'Pair device'. You should then hear an 'alarm' tone & get a message in a box. (sometimes you need to 'pull-down' this message from the top of the screen, like you do to get the settings or wi-fi status). It will ask you if you want to pair & then give you a 'Pairing code'. This is what you type into the phone. The other phone will then get this & ask if you want to pair. Say yes & the two phones are paired ONE WAY. You need to repeat the process for the phones the other way around, so that the phones are paired in both directions. Remember, every time you get the 'alarm' tone, to check your 'pull-down' to see if the connection code is hidden up there.! Telling it to you is more complicated than actually doing it.!!! Best of luck.