My ilo tells me to reformat it.!? How do I do that?!

There are two ways to format an Mp3 player - one on the computer itself, and one in Windows Media Player. Both methods will end up erasing all the songs on the player, but it will be "good as new" after that.

The following procedures will erase all songs on the player.
To erase from the computer:
Check if the file system is NTFS. If yes, format it to FAT or FAT32. - Connect player to computer, click my computer, right click on icon of mp3 player and select format.
You can also format the player in Windows Media Player itself.
Connect your Mp3 player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "name of Mp3 player here 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
-Tha Mp3 Doctor

There are two ways to format an Mp3 player - one on the computer itself, and one in Windows Media Player. Both methods will end up erasing all the songs on the player, but the player will be "good as new" after that. Sometimes reformatting in this manner will override the player's native formatting and cause problems - this can be reversed in most cases by updating the player's firmware. Firmware upgrades are available from most manufacturers' websites.

WARNING: The following procedures will erase all songs on the player.
Check if the file system is NTFS. If yes, format it to FAT or FAT32. - Connect player to computer, double-click my computer, right click on icon of mp3 player and select format. This only applies to Windows-based computers.
You can also format the player in Windows Media Player itself:
Connect your Mp3 player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "name of Mp3 player here 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
-Tha Mp3 Doctor

There are two ways to format an Mp3 player - one on the computer itself, and one in Windows Media Player. Both methods will end up erasing all the songs on the player, but the player will be "good as new" after that. Sometimes reformatting in this manner will override the player's native formatting and cause problems - this can be reversed in most cases by updating the player's firmware. Firmware upgrades are available from most manufacturers' websites.

WARNING: The following procedures will erase all songs on the player.

Check if the file system is NTFS. If yes, format it to FAT or FAT32. - Connect player to computer, double-click my computer, right click on icon of mp3 player and select format. This only applies to Windows-based computers.
You can also format the player in Windows Media Player itself:
Connect your Mp3 player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "name of Mp3 player here 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
-Tha Mp3 Doctor

To Format The player Drivers Cd not needed just right click on the drive in the my computer and click format option use the file system - fat and use quick format only

bye
Take Care

I have the same thing man, i dont know where my cd is for it.

Connect it to the computer and go to My computer and Right click on ILO or what its been renamed (Hint if you don't know name then go to My Computer and unplug/replug it and the new icon that pops up will (Likely) be it) then right Click on the icon and click on format and ok will wipe all data and reformat (could take a while)

i've had that same problem, i called the tech number and they emailed me some program to download. It fixes the problem but the problem doesn't go away. It still happens and i have to hook up the USB and use the program to fix it. Which can be a pain in the ass, all in all, this product is not worth it. I shouldn't have to "repair" something every time i want to use it. And it turns out mp3 players only have a 15 day return policy at Walmart. Which would have been nice to know since on day 16 it crapped the bed. *sigh* lesson learned.

I'm not certain what the problem is but it sounds like you might be able to fix it by updating the firmware. I'm guessing that it is an Ilo product. Lenoxx produces Ilo mp3's and you can get information from their site as to how to update. If it isn't there search for firmware and the player name. Good luck.

You can try a factory reset if it's available on the player or try the manufacturers web site as they may well have a formatting programme online and downloadable.

hi try here http://free.hostdepartment.com/H/HDTVFAQ/id10.htm good luck