Why my laptop is not recognising the digital voice recorder

Make sure you have correct drivers ..downloads are available at www.olympusamerica.com

Ensure you have the correct software to match your operating system...for software downloads go to www.olympusamerica.com

there must be a software along side the USB to install in your laptop so it could be recognized.

Yes, you need a vista compatible Digital Wave Player software version, file eng_2000_xp.zip
available here:

http://www.olympus.co.uk/consumer/2590_software.cfm?category=8&productgroup=347&product=420&os=10&result=

Install the DWP software first, then plug the recorder in and install drivers.

w-10 is not recognized in vista. call or email olympus tech for the downloads for your vn-960pc

Download the digital wave player and install it. That will work for your VN-3100PC http://www.olympus.it/consumer/2590_software.cfm?category=0&productgroup=347&product=421&os=7&result=

how do you delete what you have recorded?

please restart your pc and your Digital voice recorder and reboot it your problem will be solved. If the problem continue then install the USB driver to your pc. It will  work.

Ha this is a greatly contested two posiblities.

1/ Are you on a business network? The most common reason for this error is because the user has mapped network drives on low drive letters e.g. mapped drives on E F G H I etc. When you connect recorder windows trys to assign the physically available drive letter. However that drive is being used by a mapped network drive so windows simply doesnt recognise the newly attched device hence the sanyo software not recognising the device.

2/ Some Dell PC's struggle to supply enough power to all USB ports so try connecting to the back of the PC or removing some USB devices and reconnect the B130.

This error cannot be produced without a recorder being connect so it recognised to a point just. Just not correctly.