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Posted on Dec 19, 2017
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Electrical issues My boss has asked me to find out if there is any way to repair a massage cushion that seems to have boken. Now i am unaware if the cushion has stopped working all together or if it the electrics are faulty. What i want to know is whether it would be easier to get it repaired or to just purchaase a new one?

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Jean DeLauche

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  • Panasonic Master 2,911 Answers
  • Posted on Dec 19, 2017
Jean DeLauche
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Hello, Beepreen -

The answer depends upon a number of things.
* How old is the massage cushion - when was it purchased?
* Does you boss still have the user's manual for the cushion? If so, does it give a telephone number to call regarding repairs? If so, call the repair number and talk with a Repair Customer Service Representative. If the cushion can be repaired, it may have to be repaired by a company authorized technician.

Without knowing the make (Panasonic? I see Panasonic only seems to manufacture massage chairs) and model of the massage cushion, I cannot do much research online regarding repairing it.

Also, I am not able to research reviews of the particular massage cushion. Reviews of the particular cushion may indicate how long it lasts or some operating defects.

Best wishes.

Tammy Caplinger

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  • Contributor 22 Answers
  • Posted on Dec 19, 2017
Tammy Caplinger
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If you are not fimiliar with electronics repair then I would have to say take it to a repair shop. You can check the cord and make sure it was not frayed, Also make sure it was plugged in completely to the wall when you give it a try. If the cord is frayed you can take it to any electronics store and buy a new one or order a new one online.

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2 Related Answers

Anonymous

  • 5 Answers
  • Posted on Dec 30, 2008

SOURCE: Faulty Homedics SBM 300H Therapist Select Shiatsu.

My mom had the same problem so i unzipped it from the back, and once i started to take out the padding i saw that there was a wire unplugged so i plugged it back in and it worked!

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Anonymous

  • 142 Answers
  • Posted on Feb 12, 2009

SOURCE: Electrical Problems

Even if it could be fixed, things like this are usually better off to be replaced.
Please remember to rate this.

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https://www.homedics.com/parts-and-accessories.html

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My comfort product 60-2910 stopped working, purchased in Nov. 2017. Has a 1 year limited warranty. Will you replace it?

Hello, Cara -

Fixya.com has no affiliation with Comfort Products, Inc. Therefore, Fixya cannot replace your defective motorized massage cushion.

Instead, you need to contact Comfort Products directly and ask about replacing you massage cushion which is still under warranty.

This is the link to the Comfort Products Contact Us page:
http://www.comfortproducts.net/contact/

Also see this Comfort Products web page about the company returns policy and procedures:
http://www.comfortproducts.net/return-policy/

Only you know if you ordered your massage cushion directly from the company or purchased it at a store.

You may need your receipt for proof of purchase and proof of the date you purchased the cushion.

Best wishes.
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Faulty Homedics SBM 300H Therapist Select Shiatsu.

My mom had the same problem so i unzipped it from the back, and once i started to take out the padding i saw that there was a wire unplugged so i plugged it back in and it worked!
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Electrical Problems

Even if it could be fixed, things like this are usually better off to be replaced.
Please remember to rate this.
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