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Cannot copy or delete music from e270 sansa

When trying to Copy to / or Delete from Sansa MP3 player, via PC (windows Explorer) the system prompt with error, * Delete error "Cannot Delete. The device has either stopped responding or has been disconnected." * Copy error: "Cannot Copy) The device has either stopped responding or has been disconnected. Although this device support audio files, it does not support.mp3 files. If posible , use a media program that can convert the file before copying it.

4 Related Answers

Anonymous

  • 1 Answer
  • Posted on Jan 01, 2007

SOURCE: Problem with drag and drop

(FOUND THIS SOLOUTION ON AFTERDAWN.COM) The problem is that this player have 2 standards for connecting to PC. One is MSC and other is MTP. Each one have different directories structure. If you put music when your player is connected as MSC, when you will conect as MTP you'll be not able to see the files uploaded previous. The same case is available when you write music files as MTP=> you can't see these files in MSC mode. So, set USB mode of your Sansa as MCS, power off, put hold switch to lock and connect to PC. You will see 3 directories: Audible, Records and Config (or something like that). See if your "invisible" music files are here. If they aren't connect as MTP. To connect as MTP: set USB mode to auto, shut down Sansa mp3 player, put hold switch to unlock and connect to PC. You will see only 2 directories now. Media and "something" (I can't remember now). Look for your "invisible" files and do what you want. MTP mode is for use with newer PC's. I advice you to use MCS mode all the time because is compatible with any PC (old or new). Good luck!

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ThaMp3Doctor

ThaMp3Doctor

  • 8597 Answers
  • Posted on Apr 08, 2008

SOURCE: Can't copy files to and from Windows Media Player

If the music service subscription that you originally used to transfer these files has expired, then you will get this error message.

Also, you have to fully resynchronize to the original computer yo connected the player to every 30 days.

Anonymous

  • 3 Answers
  • Posted on Apr 25, 2009

SOURCE: Cannot delete files from my mp3 player

open up my computer and go to the drive for your device (like mine is E: for my sansa E250, but yours may vary). just browse around the folders until you find where your music is stored and delete it from there.

Anonymous

  • 1 Answer
  • Posted on Aug 02, 2009

SOURCE: The media device has either stopped responding or has been disconnected

Make sure you're not using the media with another program while you attempt to copy/sync it to your device.

Pretty late response, but meh.  

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Related Questions:

4helpful
1answer

How do i delete all the songs off my sansa e260?

Go to my computer scroll to sansa or your MP3 player and open the music folder and open each sub folder and delete Songs manually then delete the folders themselfs then format a couple of times hope this works

Try and drag and drop from your music folder to the media folder on the player make sure usb mode is msc this will show you all the folders Use your windows explorer for the transfer... much easier...If you don't have copies of your music copy to a folder on the computer2.gif first
0helpful
1answer

My sansa does not have a delete option to delete music on the actual player. The manual says it does it is a refurbished model

According to my manual, the only way to delete music from the e270 is by connecting it to a computer and deleting it through that.
0helpful
1answer

How to delete songs

There's no way of directly deleting a song on the player. You need to do it either via Windows Explorer, or a music manager program which "syncs" to your player.

To delete a song via Windows Explorer, connect your Sansa to your PC, open up "My Computer" (or "Computer" if you're running Vista), and you should see your Sansa listed there. Double-click on it. If you then see "Internal Memory", double-click on that. You should then see a list of folders including "Music". Double-click on that, and you should see a list of songs. If you see a list of folders named after your Artists, double-click on the appropriate Artist folders to find the songs you want to delete. Select the song(s) and press "delete" on your keyboard.

If you use a music manager program such as Windows Media Player, Media Monkey or Winamp to sync music onto your Sansa, just delete the song from the music manager library or playlist(s) you're syncing to your Sansa, then do another sync.
2helpful
1answer

The tracks all say bad track and will not play, how do I fix the problem?

These tracks are corrupt Delete all Format
Go to my computer scroll to sansa or your MP3 player and open the music folder and open each sub folder and delete Songs manually then delete the folders them selfs then format a couple of times hope this works

Try and drag and drop2.gif from your music folder to the media folder on the player make sure usb mode is msc this will show you all the folders Use your windows explorer for the transfer... much easier...If you don't have copies of your music copy to a folder on the computer first
2helpful
1answer

Can't delete duplicate tracks!

Go to my computer scroll to sansa or your MP3 player and open the music folder and open each sub folder and delete Songs manually then delete the folders them selfs then format a couple of times hope this works

Try and drag and drop from your music folder to the media folder on the player make sure usb mode is msc this will show you all the folders Use your windows explorer for the transfer... much easier...If you don't have copies of your music copy to a folder on the computer first
0helpful
1answer

I WANT TO DELETE ALL SONGS OFF MY MP 3 PLAYER SO I CAN ADD ALL NEW ONES

To delete files using your computer,
1. connect your sansa to the computer,
2.select open device to view files using windows explorer on inital contact,
3.select the place you want music deleted from,
4.highlight and delete the music files or folder (if your lucky),from
My Computer/Sansa e270/Internal Memory/ Music folder!

you can also manually delete files from the device if this does'nt work..........
0helpful
1answer

Deleting music from sandisk sansa E260 4FB mp3 player

you can change the usb mode in the sansa player settings to MCS then connect it to the computer, in windos xp the device will be recognized automacally. go to the explorer or to my pc and you should see it there.. go to the folder music and delete what you want,, you can copy music as well.

then desconect it safely and restart the device,, It will refresh the database and that's it.

you can change the USB mode bac to MTP if you wish.
0helpful
1answer

Playing a song?

Did you use your own cd's? If so, did you use Windows Media Player to copy (rip) them to your computer? Windows Media Player, by default, has "copy protect my music" selected. To remove this, in Windows Media Player select Tools>Options>Rip Music and un-check the copy protect my music mark. You will need to delete the music you already transferred, then re-copy the music without protection, then re-transfer them to your device. Best of Luck.
0helpful
1answer

Sansa e260 won't let me download certain music

If you used Windows Media Player to "rip" (copy) the music to your computer. The default settings are to "copy protect my music" if you didnt change this setting, the Sansa will want a "license" to go with it. Resolution, change the setting in Windows Media Player, Tools>Options>Rip Music (uncheck copy protect my music). You can also change the default rip setting to Mp3, as opposed to Windows Media Audio. Then you would have to re-rip the tracks to your PC, as unprotected. Make sure you delete the old tracks from the device, otherwise, it will always give you that error message. Best of Luck.
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