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On 5.0 and older software, Log into the NBX Phone system as administrator and click on "tab to it". Then click on the "security" tab under System Configuration. Click on "Reset User Password". Highlight the user you want to reset and then click "reset. The system will reset the password to the same as the extension number.
On 6.0 and later software, Log into the Phone system and go to "System Maintenance, Password Administration". Select "User Password" in the drop down menu and click "Go". Select the box on the left for the extension you want to reset and click on the "Reset Password" button at the top of the list. The system will reset the password to the same as the extension
This was a rather simple fix. When I was speaking about the NBX V3000, I was talking about our 2U NBX Chassis which holds the line card. When our phone system was installed I wasn't shown the 1U NBX V3000 "Brain". I thought everything was contained in the chassis. Long story, short, I restarted the 1U "Brain" and the system came back up with 5 minutes.
Are you trying to forward calls in circular from 1 extension to the next. Like 101 to 102 back to 101. If not I would purge the database and start over. Export user data so you can see the Mac address of each phone and it will be easy to reconfigure the extensions. Do not import the Data. Start from scratch.
The phone is in a continuous because it is trying to connect to the NBX. You need to make sure it is on the same network as the NBX. Also, within the NBX you need to make sure Auto-Discovery is enabled. You also need to check how many group 2 licenses you have, as this phone requires one to run on the NBX.
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