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have you tried a cleaning disk?if not get some cleaning alchol wipe the disk leave a little on it not much,insert the disk ,this might clean the lense.
Try the unit on another pc if it can read a dvd disc. If it can read a dvd disc then maybe you can try to uninstall the program for the dvd rewriter and then reinstall it again.
You definitely should call LG--your new gaget isn't working, and it is under warranty. Or try going to their website to see if they have any software upgrades--sounds like you have a bummer, and perhaps a reinstall from their website will do the trick.
try using different media ( non light scribe ) and second try using a program such as nero premium or easy media creator 9/10.Most of my dvd's have been successful with good quality especially with nero ultimate/premium
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