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Dear Friend,
try to visit the PC Guardian website and download the relevant manual upon your need. They used to have the manual to download for free and it must be in zip or pdf files.
I just had the same problem and stumbled across this solution:
If this is a sanyo dvd player try this:
Enter the set-up menu (there cannot be a disc in the unit to access this menu, simply eject the disc, then enter set-up)
For the password enter 788444 (even if there is only room for four digits enter all six)
Press enter (the lock should open)
Enter a new four digit code (this will lock it again)
OK I FOUND IT!!! IT'S 1234, when the parent control screen shows up press the play button then enter 1234 then press play again!!! The movie plays then!
i had the same problem with a NAS device. I opened it up and removed the battery and all power sources. I then waited a few minutes and put everything back. The system reset to factory defaults. It now works for me.
I later found out the unit has three ethernet ports. and if the settings are incorrect then the "Gateway" is not found. You may want to connect it directly to a router and see if it gets an ip.
I've tried hyperterminal and it didnt work. There are too many parameters that can interefere.
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