I can't find any way to delete the factory-loaded demo music and photo files on my new c150 either when its connected to my computer or with the c150 controls. They aren't listed in any file directory, but their titles appear in the LCD and they play OK. The only files/albums that that show up in the Windows directory are the ones I loaded. The file structure on the c150 doesn't seem to match the description in the manual either. No firmware update is available. I don't think there's any connction, but I unplugged the c150 before the USB controller said it was safe once or twice.
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(Answering my own question.) From further googling I've learned that the pre-loaded files on Sansa players are "hidden". To see them and delete or move them in a Windows directory view, all that's necessary is open the Sansa as a Windows directory (under "My Computer"), and to check the "show hidden files" option in the Windows "folder options" under "Tools".
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