Sony BDP-S300 Blu-Ray Disc Player Logo
Anonymous Posted on Nov 24, 2008

Display says "LOCKED", won't eject disk, all other functions work. Need unlock procedure.

I think we have accidentally put the Sony DVP-S330 DVD player into a dealer lock setting. The disk that is in the player now plays fine, and all functions work, but when we try the Open button the display reads "LOCKED" and the drawer will not open. The owner's manual and the Sony web site only say to check with the dealer or repair center when this happens. From reading here and at other sites, I think we are stuck in a dealer lock setting, which allows a dealer to put the machine on display with a disk playing and prevent customers in the store from removing the disk. I've tried unplugging the machine and leaving it unplugged for 15 minutes. I've tried holding Open & Power & Return all at once, and a few other key combinations, but nothing has worked yet. display says locked, drawer won't open

  • Anonymous Nov 24, 2008

    In this instance, there is no disk in the drive, or at least the player says " no disc". I did try the solution posted here, as well as one that the Call Centre at Sony Canada suggested, which was:

    hold down Open+Power+Stop at the same time, it also did not open the drawer. Mine was the display model at the store, the only one remaining. I'm not sure if it was programmed to lock so that customers wouldn't steal the DVD or not. Any ideas?

  • Lalit Varadpande
    Lalit Varadpande May 11, 2010

    i was doing a google for your problem and found a solution here

    its a very similar post as yours..and i really dont know if the answer mentioned there will help..please do ask the other experts..regards!

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  • Posted on Oct 05, 2011
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Uplug then replug then press eject

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  • Posted on Dec 23, 2009
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There is a switch on teh back that will unlock it. Look in the manual for lock and unlock

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Anonymous

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  • Posted on Dec 13, 2007

SOURCE: Display says "LOCKED", won't eject disk, all other functions work. Need unlock procedure.

How I got my DVD from ”lock” condition

My DVD (Panasonic m: DMR-ES10) had gone to ”locked” condition without any warning.

Perhaps the reason was that I transfered the machine when it was on and recording was going…

Guidebook didn´t help to resolve the problem, neither Internet. Finally I managed to solve the promlem . This is how i did step by step:

1) Power on
2) Hello
3) read
4) no disc
5) functions
6) to others
7) setup
8) select down arrow
9) disc
10) select right arrow
11) setings for playback
12) enter
13) ratings (level8)
14) enter
15) No limit
16) enter
17) ”The Recorder is now unlocked” (picture of open lock)
18) enter
19) return
20) return

After this DVD works normally.

Jalmari

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Display says "LOCKED", won't eject disk, all other functions work. Need unlock procedure.

How I got my DVD from ”lock” condition

My DVD (Panasonic m: DMR-ES10) had gone to ”locked” condition without any warning.

Perhaps the reason was that I transfered the machine when it was on and recording was going…

Guidebook didn´t help to resolve the problem, neither Internet. Finally I managed to solve the promlem . This is how i did step by step:

1) Power on
2) Hello
3) read
4) no disc
5) functions
6) to others
7) setup
8) select down arrow
9) disc
10) select right arrow
11) setings for playback
12) enter
13) ratings (level8)
14) enter
15) No limit
16) enter
17) ”The Recorder is now unlocked” (picture of open lock)
18) enter
19) return
20) return

After this DVD works normally.

Jalmari
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