You cannot drop the Feed Dogs on a 7463 Singer. It should have come with a small black plastic shied that will slide over the Feed Dogs and clip into the two holes in the face plate to cover them completely. If you've lost that dark plastic plate, you can also tape an index card over them, or a piece of thin plastic (like template sheets) to get the job done.
SOURCE: Free Motion Sewing
You need to set the stitch length to '0', use some stabilizer to help stiffen the material slightly (you can use it to trace your design onto as well) and try using an embroidery hoop this sometimes helps.
When you start you must push the needle down through the material and up again using the machines wheel and pull the bottom thread through from underneath. Do a couple of stitches to fix the thread and then go.
The most important thing to try and get right is the machines tension, this can sometimes be trial and error I am afraid. My machine tension works best on about a '3'.
Good luck!
SOURCE: repair singer 502 sewing machine
You can get the fears quite easily and fit them yourself and if you email me I can attach full instructions.
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SOURCE: My sewing machine is brand new- Singer confidence.
I am having exactly the same problem. I called the Singer helpline and was on hold for 28 minutes before I gave up. I emailed them instead. Did you ever figure out what was going on?
SOURCE: I have a singer 4830C. Is it possible to lower the
No, but it does come with a cover for them so you may do free-motion sewing.
SOURCE: Singer Confidence 7463 - needle
Have you changed the needle since you purchased it? A needle should be replaced every 4-6 hours of stitching so for each garment sewn as a rule of thumb. So try replacing the needle, cleaning and oiling the maachine as per the manual. Check needle is in the correct way, it is easy to put in backwards if you aren't familar with them, flat shank to the back and there is usually a scarf (cut away area) at the back of the needle which is where the rotary hook under the needle plate comes around to catch the upper thread during the stitch process. So if needle is in backwards this will cause stitching to fail.
So elimate the needle firstly.
If this fails and the knocking noise continues, then it could be that the timing has been knocked out. It can happen if you sew over a pin and hit it hard (or the needle strikes the foot if stitch setup is wrong for the foot being used). In this case, you'll need to take it back to the shop for the serviceman to fix.
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