KitchenAid KHMS155LSS 1000 Watts Microwave Oven Logo

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Anonymous Posted on Sep 10, 2017

Kcms185jss-5 kitchen aid microwave

Dec 24, 2011 microwave started smoking(black smoke) . also arking.. Have not tried to use it. I am afraid of it. Built in. I also bought trim kit.Bought from a company that is out of business (Family owned business) White cover on inside of microwave on right side started meting. Paid alot of money. New house. New appliances purchased at same time. Can it be repaired?

5 Related Answers

MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Dec 05, 2008

SOURCE: Microwave partially heats

Assuming your power line voltage is right, bearing the whole thread in mind, I'm sure you have a bad magnetron.

If you or someone you know decide to look into it, we have critical safety information and disassembly information at our site, and our link is at our listing here on FixYa.

You can find helpful exploded view diagrams and order parts by entering your full model number here.

There should also be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.

If you follow the safety & disassembly info, this is not a difficult job for a do-it-yourselfer.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Jun 06, 2009

SOURCE: How do you replace the fuse in a microwave oven.

Be sure the oven is unplugged or the breaker is off.

There should be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.


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At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

If you don't find yours, or if you want to look at it without disassembling the oven, you can download it here.

You can also find helpful exploded view diagrams and order parts by entering your full model number from the tag on the oven here.

Let us know if we can help further.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Anonymous

  • 7 Answers
  • Posted on Sep 09, 2009

SOURCE: kitchenaid microwave hood combo KHMS155LSS

First, do not leave this machine plugged in until it is serviced. If this is a KHMS155LSS, there is a very high probability that you have a keypad short. This defect can cause the machine to start on its own at ANYTIME; while you are on vacation or at work or at night while you are sleeping etc. Contact Whirlpool Customer Service and ask for Safety Dept immediately. They will most likely send A&E (Sears) out to fix it. Although they will fix the problem, if the keypad fails again, the underlying logic self start defect is still present. You should be under warranty if it is above model. Please be polite, insistent, but polite. With KitchenAid's pathetic quality in recent years, their customer service reps get more then an earful. Also, please go to the Consumer Product Safety Commision website at www.cpsc.gov and post a Report Unsafe Products report. This will help get this model recalled before someone loses their home or life. I almost had a fire this past Monday, Labor Day, 9/7/09 when my machine self started at 3 AM with a package of bacon left in it to thaw at room temp for the morning. What a smokey mess. Chinese made garbage. Shame on Whirlpool. Long live Hobart!, please buy back KitchenAid and bring back the lost quality.

MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on May 28, 2010

SOURCE: microwave starts on its own and displays PAN

You have a shorting membrane keypad.

I'm contacting you directly.


woobie dog

woobie dog

  • 1273 Answers
  • Posted on Feb 08, 2011

SOURCE: How to replace light bulb

Hello, W/D here.

Sorry it took so long to get back to you, the internet crashed, and I had to look at a few things, just to be sure.
It turns out that your oven lamp replacement is very close to an Advantium lamp replacement.
You have to remove the microwave from the wall cabinet, and remove the sheet metal surround. Then, you can access the bulb for replacement. The part # for the bulb is # 4375348 (whirlpool). These are available at Lowe's, H/Depot, or any appliance parts supply store.

I have an Advantium, and after two replacements, I cut a hole in the sheet metal, and fitted a metal "peep-hole" somewhat larger than I needed to get to the screws holding the bulb, and I screwed the cover plate down to the sheet metal. The result was that I wound up being able to slide the microwave out about 6" and change the bulb as opposed to having to remove the entire microwave from the cabinet holding it.
Hope that this is just what you needed.
Respectfully yours, --W/D--
Please feel free to rate this solution! Thanks.

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