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Posted on Nov 22, 2008

I have a Brookstone digital picture frame that stopped working

When the unit is powered on.. the status bar looks like it completes it cycle and then the screen displays a large INSERT MEDIA
display. Which is interesting because I have my pictures loaded in their memory. That message INSERT MEDIA is not even mentioned in the little users guide. When I insert the SD card it doesn't recognize it either.
The SD card is good. !!
When I connect the frame to my computer via USB, I can view pictures that are in the frames memory.. and downloaded a few more pics
but I can't get the frame to get past the innsert media display..




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  • Posted on Jun 05, 2010
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I have encountered this same error on the frame I bought 2 years ago. I saved the pictures to a backup and then reformatted the frame - this didn't work - does anyone have any other solutions???

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