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Out west here (Colorado) general word is don't buy LG because they are either unfixable or take huge money to repair. Suggest you call around and find an honest (!) independent repairman who will agree to try and fix if it's simple, but LG keeps a very tight chain on parts sales. Might be as simple as adjusting the hinges (top and bottom) to see if there any strange tension on the doors.
Larry, I believe you have to remove the inside door frame cover, starting at the top and working your way down. The cover should snap out and away from the door. Next would be the gasket bracket clips. With a flat tip screw driver insert into the seam between the gasket bracket and the door frame and pry out until the clips snap out. Then proceed to remove the gasket from the channel. Catriver.
My ice maker on my LG has an interior door to access the ice maker chest. The latch is stuck and the door won't open. The upper hinge is accessible and easy to remove, but the lower hinge is not. How do I fix this latch?
After 9 days I imagine you have solved your problem but for those searching for an answer this is what we had to do. In the owners manual on page 15 it tells you to open the drawer fully, remove the lower basket (large one) by tilting the door. Now it states to press both hangers with your thumbs to lift it up. "Hangers" had us stumped. They are little notches, latches that you press in (depress) to release a locking effect, if I remember correctly each side has 2. This allows you to remove the white plastic rail covers. Next remove the 2 white screws; one on each rail near the bottom front. Then with both hands, hold both sides of the freezer door and pull up to separate it from the rails. We not only had to remove the freezer door but the 2 french doors as well. Hope this helped
LG has issued a service bulletin about this problem. You need to call LG or the ratailer you bought it from and tell them what's going on...the entire cost of the repair (parts and labor) should be covered....at least it was the last time I did one for a customer.
I'd look into the original owners manual that shows how to align the French doors when first purchased. Sounds like heavy usage, or it was improperly put on when you first got it. Try that first, re-align, and tighten the bolts. Last resort is replacing the latches, call the LG customer service center at 1 800 243-0000 for details.
It is an indication of door error. The door is either not shutting, locking or opening.
Turn off the unit and unplug it for 5 minutes then replug and turn it on. If the problem persists, proceed below.
Check the door latch
Check if there is something that is caught in the door and prevent it to shut properly.Remove any stuck items that might push the door latch up or down during operation.
Check if the door or gasket is damaged. Damaged door or gasket will prevent the door from latching or locking properly. Replace damaged gasket. Dis-aligned door prevents the door latch to lock properly.
Check the door latch for any damage. Replace if defective.
A fridge does not have a door latch, the door is held closed by gasket and a door stopper.
If you are looking for door stopper, here the part:
Stopper, door part1. 243A on diagram.Number:4620JJ3006CSubstitution:4620JJ3006D
Stopper, door Part2 - 243BNumber:4620JJ2009A
Here the diagram find the part and check part list below:
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