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Posted on Nov 21, 2008
Answered by a Fixya Expert

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Download address book without sim card?

Is it possible for me to go into my service provider's kiosk and get my address book transfered from my broken phone to the new phone without the sim card inside the old one? It operates without the sim but not when there is a sim inside at the moment. It took me for ever to even get it to do this, I needed to cancel reminder alarms and stuff but I got it to work.

When in the mode without the SIM it works fine. I can get to the settings section where i can change it to Nokia Mode to USB but I know that I can not access the address book on the phone with the phone without the SIM.

Help guys, i need to send this old phone back or they will charge me 70 bucks which I find redicious since I paid for a defective phone from the start it seems. I have had the phone for 8 months and this was the first time I turned the phone off, and when i turned it back on again all this stuff happened and I had no idea all the numbers from my old, old phone that got transfered where transfered to the phone memory and not to the sim and at the same time any new contacts that I gathered in the last 8 months went into the phone memory too. I have NO backups! Sure. Now I have a backup service in place but too late.

I need my 5 years worth of contacts. Please help. I promise I will back up in the future, I already have :-)

Thanks again!

  • unclemantis Nov 21, 2008

    I know I haven't payed for premium but I haven't heard back from FixYa regarding a question about it that is not mentioned in the FAQ.



    I really need an answer from an expert today =(



    Please? Anyone?



    I am not even sure if I can't get the contacts out now concidering since my service provider did not provide me with a 2nd battery and 2nd battery door so i can mess with this thing. The phone cmos has lost it's charge and now I am back to square one. Now it is asking for the date and time and it freezes if i press any buttons.



    I really need my contacts out and I don't have much time until i need to send the old phone back or i will be charged 60 bucks.



    Is there ANY way that my provider would be able to get the numbers out if I send it back or are they just going to nuke the whole thing and not care?



    Please guys. Anyone. =(

  • unclemantis Nov 22, 2008

    This service sucks. No questions get answered wihtout having to shell out money. Even e-mails to customer support in regards to questions about premium service do not get replied.



    It has been 24 hours and I have not received an answer about my question.



    I was thinking of geting Premium Support but the FAQ and trhe other areas made it unclear as to what I was getting for my $9.99. I e-mail customer support and nothing until this morning when i got an e-mail regarding my question inquiring if I have found a solution yet and if not they are offering the premium assistance plan.



    This is NOT cool and NOT professional.



    This website has no human feel to it.



    Thank you FixYa. I hvae now lost 5 years of contacts.



    FixYa is a scam and I will be sure to report this company to the BBB.

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1 Answer

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  • Expert 76 Answers
  • Posted on Jun 29, 2009
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You must be kidding it sounds like you want something for nothing

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