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This could be a few reasons. Check and make sure your bag is not full of dirt, a full bag will make your vacuum's suction worse. Next check for clogs of dirt and debris. Check the nozzle and brushroll too. If you find no clogs and the brushroll and belt look good, it may be your vacuum fan is damaged and needs to be replaced.
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When was the last time you changed your belt? Belts should be changed once per year. We can ship new belts to you and have in a day or two. RainVac www.rainvac.com 800-523-0510
I'm sorry to hear you're having difficulties with your DC14. If the machine doesn't seem to be picking up as well as usual through the wand, this may be due to a blockage in the wand, hose or U-bend. The easiest way to check for this is to follow the steps shown in our online support guide:
Although I note you've cleaned the filter, you might want to check you've washed it as shown in the video below - in normal use, this should be done at least once every 3-6 months. Wash both parts of the filter in cold water without detergent, and allow at least 12 hours for it to dry before replacing it.
This should resolve your issue, but for any further assistance, please call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US), so we can help.
I'm sorry to hear you're having difficulties with your
Dyson vacuum cleaner. As DC25 doesn't feature any indicator lights, your
machine is likely to be DC28.
If the machine continues to run
and pick up as normal, but the on/off switch indicator light has gone
out, it's probably best if you get in touch with us directly so we can
provide further assistance. You can call us free on 1866MYDYSON, or
email [email protected]. We'll look forward to hearing from you.
I'm sorry to hear you're having difficulties with your DC14 Animal. If the cleaner doesn't seem to be picking up as well as usual, please follow the steps shown in our online troubleshooting guide to ensure everything is correct with the machine:
Hopefully this should help you resolve the issue without further assistance. However, if you've tried this and are still concerned, please get in touch with us directly by calling free on 08002980298 (UK), or 1866MYDYSON (US).
Make sure the suction area of the face plate is clear of all debris. If anything else, call the number on the machine, it's still under warrantee if the machine doesn't work from normal use.
Sorry to hear you're having difficulties with your DC24. You might find it helpful to follow the steps shown in our online support guide to make sure the cleaner isn't blocked:
If you've tried this and are still concerned about the cleaner's performance, it's probably best if you get in touch with us directly. One of our experts will be happy to run through some troubleshooting over the phone with you to check everything is correct with your cleaner. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.
Check to see if the brush is turning when you have the vac on and the handel down 'of course keep your hands from that area when doing this ,you might have to lean the vac ,to see the resaults.
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