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Hi, did you charge the batteries for at least 8 hours? Make sure that your charger has a RED Light When you plug it in, You should see Green light in 4-8 hours depending on the Batteries.
Secondly Your scooter batteries were dead when you got the Scooter, Judging from the fact you didn't get a Charger with it. I would recommend getting a voltmeter and checking the battery voltages. If the voltage is 11-12 volts, then you need new batteries. If this doesn't work check that fuse on the scooter it could be blown.
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