I was restarting it because when i bought it the person forgot too then i went to turn it on and the screen was white with green HTC. i was using a different charger and the touch screen was acting up but when i disconnected it, it was working perfect i don't know what to do people please help me!! iv always wanted this phone and when i get it this happens! :/
Hold down power button for about 30 seconds (or until phone recognizes power off), let it shut down.Afterwards, hold power button down maybe 10 seconds, release and let it reboot. If it performs normally, great. If not, check the following page:
Fixed HTC Stuck At White Screen of *****
SOURCE: Touch pad is not working in HTC touch phone
I had a stubborn version of the dead touchscreen problem. Screen was dead this morning upon power-up and no combination of hard or soft resets made any difference. Removed screen protector (which had worked fine for a year) and cleaned out seam of screen too - still no change. Ten days past warranty expiration - figures!! Eventually I concluded there was nothing left to try but a ROM upgrade, even though I didn't expect that to help... IT DID!! I'm a Bell customer in Canada, so I downloaded the latest Bell ROM from here: http://www.htc.com/us/supportdownloadlist.aspx?p_id=70&act=sd&cat=all and did the install. Lo and behold - touchscreen working like new!!! My original version was factory 1.<xxxx> and newest was 3.<xxxx>. Fix cost me a day of surfing, but better than $400!!
SOURCE: want to remove battery in sprint htc touch phone
This unit rquires special kind of screw driver for mobiles or gadgets. Normally, its a star shape screw driver. You must take apart the unit's casing by removing all the screws for you to dry the unit. There's a cover at the back panel that you must remove first
SOURCE: touch on touch screen phone not working
Hi, I have the HTC
touch from bell. I too had the same problem with my screen. It stopped
working completely. The phone is pretty much useless without the touch
screen working, there is only 3 buttons on the phone! Can't even dial
911... So I was pretty pissed when the screen stopped working. Like
others I searched the internet for answers and didn't really find too
much. I found that maybe tapping the four corners of the screen firmly
might work, but it didn't. Taking the protective cover off the screen
might work, didn't work. I tried updating the ROM, using the official
software from HTC website. I was able to update my phone, but my touch
screen still didn't work. Someone said something about some copper
connections inside the phone, need to be re-adjusted behind the screen
or something like that. So I willing opened the phone (only 4 hex
screws on the back) and took the front plastic cover off. If you look
closely, you'll see the front cover is plugged into the 'motherboard'
and you can simply unplug it. I unplug it and plug it back in, do a
restart of the phone (take battery out and back in) and still nothing,
screen doesn't work.
I noticed that on the front cover of the phone
(underneath) you can see the copper band of wires that connect to the
buttons and probably feeds the information from the touch screen to the
'computer'. I accidentally unplugged the wire (thought I broke it) but
was able to insert it back in. I put the the cover back on, put the
battery in, power up phone, BINGO! Touch screen works! What I did to
make it work? Not sure...
But for people with the same problem. Try this:
1) update ROM
http://www.htc.com/us/SupportDownload.aspx?p_id=70&cat=2&dl_id=98
2) Unplug and plug back in that little wire.
http://img81.imageshack.us/img81/1912/htctouchx.jpg
Its the red circle I'm talking about.
SOURCE: my htc cell phone touch screen does not work
my htc cell phone touch screen does not work all a sudden
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