Sounds like one department is selling / transferring from another department.. You should see offsetting numbers in the other departments to track it down. Just look for positive entries in other departments that match the negative entries, and verify with date & time stamp and item / SKU number. May be a programming error.
A cash register is sort of a cash accounting package, and you can't just "Reset" it, and still maintain the data properly. You will have to identify, and locate the entries, and do reversing entries. You might want to contact your accountant or bookkeeper, and have them manually do a correction, but to avoid further problems, you will still have to identify the problem, and correct it. You can't just re-program without identifying / finding the problem.
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I'm pretty sure it's a programming error. How do I reset it the department key so that it's not a negative amount?
CASIO REGISTER DEPARTMENT KEY ONCE
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