Computers & Internet Logo
Jedd Steen Posted on Dec 18, 2006
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Can't get modem to work

Recently got a used SpeedStream 5260 modem and it does not want to work. All the connections are correct but the modem just sits there with all 4 of its lights solid green and won't connect (sys, atm, dsl, enet) My windows XP brought up a repair tool to test out what the problem is and it wasn't able to figure it out. Any ideas what the problem could be? Thank you.

3 Answers

Anonymous

Level 1:

An expert who has achieved level 1.

MVP:

An expert that got 5 achievements.

Governor:

An expert whose answer got voted for 20 times.

Scholar:

An expert who has written 20 answers of more than 400 characters.

  • Contributor 53 Answers
  • Posted on Apr 23, 2008
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

MVP:

An expert that got 5 achievements.

Governor:

An expert whose answer got voted for 20 times.

Scholar:

An expert who has written 20 answers of more than 400 characters.

Joined: Apr 01, 2008
Answers
53
Questions
0
Helped
50031
Points
98

Speedstream 5260 modems don't have a built-in pppoe in it, so with your win xp OS you just have to make a broadband connection using the new connection wizard by either going to control panel > network connection > new connection wizard or in internet explorer, click on tools menu > internet options > connection tab > click on setup button. follow the wizard and type your username & password on your registered internet account. also make sure you delete your previous broadband connections (if you have set up one before) to avoid conflict with the new connection.
the set up is different if you are using lower versions of windows OS, (like win2000, ME, 98 SE/ FE or 95? ) or Mac 9 you may need to install a pppoe software such as Enternet 300, WinPoet, etc.

A

Anonymous

The dsl light in blinkin red and green why? What is the problem.

Olease any help

Ad

Anonymous

Level 2:

An expert who has achieved level 2 by getting 100 points

Hot-Shot:

An expert who has answered 20 questions.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.

  • Expert 43 Answers
  • Posted on Apr 27, 2007
Anonymous
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

Hot-Shot:

An expert who has answered 20 questions.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.

Joined: Mar 26, 2007
Answers
43
Questions
10
Helped
66110
Points
101

Might be possible that your computer is not responding with the modem == if the light are solid on the modem == checke this out ===>> click on start button ===>> now click on run type in the box cmd == you will get a balck screen = now type ping 192.168.1.1 and checked if the computer is giving replys ... if you get this then contact me back

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Wireless facility does not work LED does not illuminate. I have tried to get access to web site

The connection to your modem could be faulty.
Ring your ISP and get them to test the connection to your ADSL modem.
Also do you have ADSL line filters on all your phones?
The phone connection to the ADSL modem does NOT use a ADSL filter.
0helpful
1answer

My Bsnl Siemens Adsl modem takes a lot of time to get the link,please help!

it is not your modem it is definetly BSNL. but if you can afford then try either switching to other adsl service or changing your modem.
0helpful
1answer

I installed a Dlink Telephone adaptor between my speedstream 5260 my PC. I think I need to change the MAC address on the speedstream. How do I do that?

Connect one of your computer to the LAN port of the speedstream, access the configuration page of the speedstream (example 192.168.1.254) then under advance tab there a MAC filter there that you change the MAC address.
0helpful
1answer

My modem is not working, all the light are solid green but is not conecting to the internet.

Click the Edit menu, click Find, then click People.

Select the Internet directory service you want to search at the top, type in the person's name, then click Find Now.
0helpful
1answer

Modem cold to touch

hey hi,



frequent disconnectes suggest tat u might have an intermittent sync prob that might be due to,

1 )filter problem(filter is a small box ,it is also called as splitter that splits ur broad band connectivity and telephone line)  
so try isolating the filter that isz
connect the cable runnin at the back of ur modem directly into ur wall jack.
this will probably solve the problem

2)next reason is , it might be a line issue pls cal ur broad band help desk they ll sort it out 

ur modems temperature has nothing to do with this.
try this n let me know . 
0helpful
2answers

Speedstream 5260 (5262) //EnterNet300

i m sorry to say that enternet300 1.5c is not available these days in online.

instead of enternet , windows xp has a similar built in interface, its 99% similar to enternet

try configurin your isp using this simple procedure, configuring this interface is pretty easy compared to enternet.

so go ahead and give a try . i m sure u wont regret !

•Go to Start->Control Panel •Then Network & Internet Connections
•Then Network Connections
•Select Create a new Connection
•Click Next
•Select Connect to the Internet then click Next
•Select Set up my connection manually then click Next
•Select Connect using a broadband connection that requires a user name and password then click Next
•Type in your ISP's name then click Next (**See Note Below)
•Enter your user name as provided by your ISP. 

for example: You might need to inlude your domain as part of your username. [email protected]


•Enter your password, then confirm it

•Select Use this account name 
•Select Make this the default Internet connection then click Next
•Select Add a shortcut to this connection to your desktop then click Next
•Hit Connect


i guess this must resolve your issue :)
0helpful
1answer

Speedstream 5260

there is a problem with yur dsl connection check for physical setup between the modem and the telephone wall jack
if the problem exists contact your isp

if u r not too sure abt the physical setup pls contact your isp providers and they will help you to run through the steps
0helpful
1answer

Speedstream 5100

FOR AOL Instructions see the first question in

http://www.smallbusinesscomputing.com/we...

As far as configuring the router try

http://www.dslreports.com/faq/efficient/7_Misc._Questions

or

www.waymark.net/tech_support/DSL/SBC/5260.pdf

or

http://whirlpool.net.au/index.cfm?a=h_view&model_id=112

FROM THE SECOND LINK --

Installation Requirements
To install the 5260 ADSL LAN modem, you will need the following:
• A computer equipped with an Ethernet network interface card (NIC) or
an Ethernet hub
• A DSL-ready telephone line installed at the desired installation site
Package Contents
Your package should contain the items listed below. If anything is missing
or damaged, please contact the dealer from whom the equipment was
purchased.
• 5260 LAN modem unit
• Power supply
• One RJ11 unshielded twisted pair (UTP) cable (for the DSL connection)
• One RJ45 UTP straight-through cable (for direct connection to a PC
with a NIC installed)
• Installation Guide, Safety and Certification booklet, and Release Notes
(if applicable).
.
0helpful
1answer

Belkin Router - Network works for 5 minutes than everything loses internet capability.

hi,

           This issue usally occurs when the router is able to save the data stored or in  other words the Router id not able to AUTHENTICATE,  but as you already got a new router and you have already done the fireware upgradation of the router. we can also upgrade the firmware of your speedstream modem.

 

plz do these following steps ,( plz disconect the router from the computer and modem completly while doing the steps )

 

 

 

The Efficient 5260 modems that can be upgraded are as follows:

Look on the label on the bottom of your modem. It should read:

SpeedStream 5260 Ethernet ADSL Modem
Part Number: 060-5660-00x (where x=any number)
Revision: any (all revisions seem to work)

If your part number reads anything else, your modem is most likely not upgradable.

For those curious, 5660 models 003 and earlier do NOT support G.Lite ADSL, only DMT. If you are buying a 5260 or 5660 model secondhand, and your DSL ISP uses G.Lite DSL, it would be a good idea to check with the person selling you the DSL modem.

UPDATE: As of 5660 Firmware v2.3.0(2) and later all 5660 including 5260/5660 hybrids support G.Lite ADSL. It pays to use the latest Firmware.

 

 

 

PLZ REPLY IF THIS HELPS, I WILL TRY TO FIND OUT THE RESOLUTION FOR THIS ISSUE

 

REGARDS.

Gunjan ';';';';';';';

0helpful
2answers

Wont work

Does Big Pond and your new ISP dodo use the same values for VPI/VCI?

If not, you need the correct VPI/VCI for your new ISP.

Read the FAQ at DSL Reports on the 5260 and changing the VPI/VCI using EnterNet 300 1.5b or EnterNet 300 1.5c.

http://www.dslreports.com/faq/15476

Regards,

Doctor Olds
Not finding what you are looking for?

368 views

Ask a Question

Usually answered in minutes!

Top Siemens Computers & Internet Experts

Cindy Wells

Level 3 Expert

6688 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Rob Hill
Rob Hill

Level 3 Expert

1480 Answers

Are you a Siemens Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...