3Com NBX 3102 IP Phone Logo
Colene Vivian
Colene Vivian Posted on May 08, 2012
Answered

3Com 3102 phone dial tone but won't dial out

All phones on system affected...tried unplugging and plugging one at a time, rebooted system....nothing seems to help...incoming calls and calls between phone extensions works fine just can not make outgoing calls any advise?

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NBX_Tech

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  • Contributor 58 Answers
  • Posted on Oct 21, 2013
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As long as someone hasn't been poking around in the phone system, this is a phone company issue. I have seen this many times and it has always been a carrier issue. Typically with PRI's or integrated access analog lines.

3 Related Answers

Anonymous

  • 3614 Answers
  • Posted on Feb 15, 2008

SOURCE: 3com 3102 not working

try 192.168.2.1 / 192.168.2.0 / 192.168.0.1

hope it works.

enjoy

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NBX_Tech

NBX_Tech

  • 58 Answers
  • Posted on Jul 26, 2010

SOURCE: When someone call 3Com NBX 3102 IP Phone we cannot hear

If the phones are only 6-8 months old you should be calling 3Com. those phones have a 1 year warranty and once you register them they will help you troubleshoot and replace them if needed. Can you provide more detail? Do you have any network issues while this is happening? Does speakerphone work but the handset doesn't?

Anonymous

  • 57 Answers
  • Posted on Jan 14, 2012

SOURCE: Roll back phone software

Add the NBX's IP and mac address to phone. Also static it on the same subnet.
It will go through about three long reboots.
If it doesn't work change the NBX to anything but "ethernet only" and reboot it. Then reboot phone with the above settings.

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Reset 3com 3102
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Oct 02, 2012 • 3Com NBX 3102 IP Phone
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3com 3102 not working
try 192.168.2.1 / 192.168.2.0 / 192.168.0.1

hope it works.

enjoy
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Feb 15, 2008 • 3Com NBX 3102 IP Phone
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No dial tone
  • First, try to check every telephone line is properly plugged into its phone jack. If you have a problem with just one phone, plug a different phone into that jack. If the second phone works, the problem lies in the first phone.
  • Then unplug each phone and answering machine in your house, one at a time. Wait 30 seconds after unplugging the first device. Pick up another phone to see if there's a dial tone -- if there is, then the first phone may be faulty. If not, continue unplugging phones in the same way and check for dial tone. If you find a phone that doesn't work, plug all your other phones back in and see if they work properly. The faulty phone should be replaced.
  • or disconnect the plug from the test jack inside the exterior box. This disconnects your inside wiring from phone company's line. If you have more than one line, select the test jack for the line that is causing the problem. Plug your phone into the jack; this plugs you directly into the phone company's line. If you have a cable modem, plug the phone directly into the jack on the modem.
  • Then pick up the phone receiver to see if there's a dial tone. If there's no dial tone, the problem is with your outside wiring. If there is a dial tone, the trouble is caused by your inside wiring, equipment or jacks.
  • Hope it will help you. Thanks for using FixYa.
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