How to open for cleaning jura ena5 coffee machine

SOURCE: Jura Impressa E fails to dispense, then gives "open tap" message

I had the same problem, when I called their very helpful customer service, I was given these directions.
Take out the tray.
Inside the machine you can now see a flap hanging from the top.
Reach behind the flap, and you should feel a round object/filter. It has a little dimple sticking out in the middle.
Wipe the filter with a paper towel.
Put the machine back together, and voila you got your coffee brewing again.

SOURCE: Jura Capresso Problem

check out this link:
http://www.kuntze.de/E/index.htm

SOURCE: Fill beans message keeps coming up on jura capresso impressa s9

You need to open the grinder, it`s probably packed with old fine powdered coffee that blocks the outlet. Clean this out and try again. Since it works normal when you use pre-ground coffee, there shouldn`t be any problems with any other parts.

Let me know if you want a description for have to open and clean the grinder.

Good luck!

SOURCE: open tap - filling system - close tap

Try using warm water in the watertank, important that the water is not too hot, it can cause leakage in the o-rings in the fluidsytem.
Repeat the procedure a few times, if nothing helps, turn off the machine and wait 1 hour and try again.

If you can`t get around this message, then the flowmeter needs to be changed.

SOURCE: Jura E9 grinder spins but does not grind

I had a similar problem, and solved it by turning the grinder by hand against resistance. Apparently the grinder wasn't really turning during the cycle and needed to be cleared. If your beans are "hopping" this may be a different problem.

Testimonial: "Grinder is turning but old bean oil is clogging it. Stirring beans on next brewing after drying the grinder was also customer services recommendation"