TomTom One XL battery not holding charge

Usually an old (or older) battery will no longer hold a charge ... or will only hold a small charge (that will let you run the GPS for only a few minutes).
Often, when the TomTom device is always connected to the charger (in a vehicle), where it charges every time the car is turned on, whether the TomTom is being used or not, the battery gets charged (partially or fully) often enough to use up the "maximum number of charge" cycles for the battery. Hence, it will no longer charge properly or hold a strong charge.
Like for all lithium batteries, it's better if your device is not always connected and being charged (whether you are or are not using it). The battery will last longer and it will still be able to hold a stronger charge.

A likely cause is that the battery is "dead" ... i.e. no longer holds a charge. The GPS runs on battery power, even if it is plugged in. It will work even if the battery holds a (small) charge. But if the battery doesn't a charge anymore, the device will not start up, even when it is plugged into a power source.

If this is the case, you'll want to change the battery.

The internal rechargeable battery has failed; they don't last forever.

Just search "TomTom One XL battery" and you'll find the the parts and step by step guidance on what to do.

Hi, leaving the unit in the cradle exposed to the sun during hot days has been known to fry the battery causing loss of battery capacity. perhaps this could be your problem. I replaced the battery in my last GPS 4 times because of this before I analysed the problem. This will most likely be outlined in your user manual too. You might also compare the output capabilities between your blackberry and tomtom charger - it is entirely possible that you are starving the unit of a decent charge if the blackberry charger is not to the same current capacity as the tomtom charger.

You can get a replacement battery on link below. If this helped please rate FixYa!

http://www.amazon.com/HQRP-Battery-Replacement-Universal-Protector/dp/B002BJ4FTA

plug in your xl via the usb cable to your computer and let it charge a few hours, then press and hold the power button for up to 15 seconds.

do not use the car or home charger to intially charge your xl. they are to maintain the battery, not a rapid charge.

let me know if you need further help.

bill

connect it to a power supply and leave it for a few hours A battery that is totally depleted will take some time to recover and not show that it is even being charged as power is too low to light the LED.

It will require a full charge of about 10 hours to get it fully back into service. But the LED will ( or should turn on) after about 1-2 hrs depending on the condition of the battery. If after the charge the battery does not hold a charge lasting on average about 2 hrs , then change the battery.

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You need to change this battery as if it finally collapses it will ruin the internal components

Hi There!

You Can charge your Tomtom when you drive, or you can charge it with a USB port on your computer.
I don't think they come with a mains charger anymore?

Toby

Hi Jill,

It all depends on your computer. The charging current via USB is limited by the computer. Some restrict this to 500mA, others (lap-tops mainly) to 200mA. If the TomTom is turned off, you should get the battery charged in 3 to 6 hours. With the unit on, it can take many times longer as the unit will take almost 200mA from the battery.

DF