Brent I bought my mom the same phone for her birthday plugged it in it had no dial tone. I read what you did and saw on the back of the Internet box PHONE LINE. That was were it was plugged then I saw the LINES 1 &2 this was the problem plugged it in LINES 1 & 2 and walla I had a a dial tone.
SOURCE: my vtech phones show NO LINE; MY OTHER PHONE WORKS
More than likely the phones base station (transmitter) is defective, this is a common failure on Vtech cordless phones, i have owned two and both failed the for the same reason. I also see this problem posted often for Vtech phones.
SOURCE: working one set of Vtech 6041 cordless phone set with another?
I have the vtech dect6.0 with one answering system and two remote docking systems.I can phone out from the remotes but cannot receive incoming calls from the remote.When I pick up the remote to receive the phone immediately shuts off.
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