Hey everyone... I found out, that if your mp3 player won't turn off or just freezes up, hold the power button down for 15 seconds and it will turn off and reset:) Hope this helps- -Karla G.*
Well i formated mines by going to my computer then right clicking the disc my mp3 player was signaled as and i let it format and it cleaned out my memory but it works again this is advice for any1 with difficulties
Throw it at the wall
I had the same problem for my E250 Sandisk it froze. If all else fails I suggest removing the back plate of the mp3 , remove the battery then re-installed the battery, put plate back again and re-start your mp3. It should start fine it worked for me. But thank you Karla G. for your suggestion.
Slide the on/off switch up and hold for 15-20 seconds. The player will turn off. Simply turn it back on. The player will be reset.
Ok i have a problem still the mp3 player will not reset and i have tried EVERYTHING it still shows the memory as full but it will not play or show any of the songs, pictures, or videos. so what can i do because at the moment i do not have the money to replace it....PLEASE HELP ME!
See, the problem for mine is that it keeps turning on, but it won't go completely on, it turns on, then freezes, and turns on again. When I hold the power button for 15-20 seconds, it just turns off. And when I try turning it on again, it does the same thing as before.
Please help!
Comment: Hey Karla your wonderful. My MP3 player froze and thanks to you I can listen to music again. You are a life saver. Mike Sunny Isles Beach
TY KARLA FOR YOUR SOLUTION IT WORKED!!!!!!!!!
Hello i have a nike mp3 player kind of oldie but i like it anyway dont work at all , i guess the memory and i think its stock or someting i try the back thin the battery thing that all i can do because its small i connet it to the usb and it seems to do something but its dead can someone HELP ME PLEASE!!!!!!!
Sandisc frozen and won't turn off. Says it is still connected. How do I reset it.?
On the back or the side there should b a reset but, take a small paper clip or saftey pin and press it, then it should restart.,..
Thanks Karla! I turned on my mp3 player last night and it froze while loading. I hooked it into the computer and nothing happened. I found this article this morning and thought it was very helpful!!
Unscrew the back and take out the battery and then it will turn off then put it back on and screw the back back on
I had a similar problem it helps if you just let it die but that takes to long. if you just take the battery out and put it back in it resets.
I need help, when i sync using windows media player, it wont sync. And when i copy songs onto it it says the device is not responding or disconnected. How can i make it connect? How can i fix the syncing problem? please help!!!
My Westrend U2 mp3 player hangs..when I switched to ON, it's just lighting and won't continue..Now I totally can't use it!!! I can't tried Karla's solution of pressing the power ON for 15 seconds because with my mp3, you switch it ON by sliding to ON and not by pressing..
Hope anybody out there can help me reset this mp3 player...thanks
Mon problème est que quand jalume mon e250 sa dit actualiser la base de données ? je fait quoi avec ca ? pouvez vous maider s.v.p. merci !
My coby mp3 player will not turn off it has been doing that for 2 days now and i need help
to try to reset it i tried the hold button and i tried the off and on button and it still wont turn off so if there is any body out tyhere that has a coby mp3 player that froze can you please help me i shur would appreciate it....
sighned diamond byrd
THANKSSSSS!!!!!!!!!!!!!!!!!!!!!!
Alrite i just wanna say that my sansa e250 froze a few months ago and i have kept on trying to unfreeze it and i hav done everything that you guys hav said to be but none of it has worked when i turns back on it goes to the same thing saying refreshing database but the bar doesn't move so if u hav something else i need to know cuz none of this stuff works
I must say, holding down the power button on my Sansa Rhapsody 280e Player saved the day! Thank you, Karla! My screen had frozen in the "updating database mode" and I could not turn off the unit, nor did switching the hold button. I think my microSD card may have slid out of its port during this process. When I got home, I backed up all of my files from the card onto my PC and held down the power button for about 15 seconds. The unit turned off and then rebooted successfully. I put the card back in and everything is back to normal. :-)
Mark from Digital Jazz Productions
This helped me alot, i just got my player, studying for exams, and i got my voice recordings frozen, and I almost stepped on my player I was so mad and fruztrated. I did a search for a reset button, and found this message. It was nice he took the time, and saved me my time etc etc.
OMG thank you sooo much ... u just saved me so much money !!
THANK YOU! i was about to go on a trip and i cant live witout my music!
Well if your mp3 freezes you can just take the screws of and p ush that black button up until it turns of then put it down and turn it on
Thanks Karla for this really great solution of yours. it really helped me a lot. got very much dejected that the player did not respond as its jus a week old. and one more advice for the other users is that do not charge it in a.c.. charge the player in p.c. alone!!
Thank you you helped so much!
Cheers worked 1st time yhe!!!!!!!!!!!!!!
I followed the advise as my Koss MP3 player would not turn on. Held the power button for 15-20 seconds and then all was well. Thanks for the suggestion.
My Sansa did the samething and I called Sansa. they told me after resetting with the power button to drain the battery completely and charge for 3 hours
THANK YOU Karla Mike is right you are a life saver and money saver lol
Thanks for the help
THanks man Ur awsome i was wandering how to fix it when it freezez ----much apreciatteddddddd GolEz :)
Thank You
This is just a comment thanx so much my mp3 was sooo makin me angry :D:D thanx 4 ur help
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i hold it down and it wont turn on
my sandisk mp3 player wont turn on
ok so ive tried holding it down but when i turn it back on it still does the same thing it says its refreshing database and it will do this for four days and then turn off because the battery is too low after ive charged it!
MY MP3 IS FROZEN HOW CAN I FIX IT
it not turn on and it has a wight screen
player freezes up and says REFESHING DATABASE ?
my mp3 player froze up....nothing seems to work,,,any solutions its a creative player muvo
TY TO KARLA FOR HER SOLUTION IT WORKED FOR ME !!!
WON'T TURN OFF, GRAY SCREEN & BLUE LIGHT STAY ON!
yes i have the same problem with the creative muvo tx ..that solution doesnt work?
will not turn on
thank you karla! nothing in the manual so this was a big help
will not turn on how do I reset it.
my mp3 is stuck on were it first comes on
my mp3 player is just showig an egg timer and wont switch on
That worked!!! I a couple of people that have destroyed multiple sansas by removing the battery when frozen. If only they knew.....
My Sandisk Sansa e250 is rozen on a black screen but the round scroll is litten up. it ont charge, play or turn off. What do i do?
my sansa (E250) seems to be dead, I tried the following techniques
a) holding the menu button for 15-20 seconds
b) taking the battery out and inserting back in.
this has not helped.
I have connected the player to the computer via usb and there is no change on the sansa screen..
HELP please !
hey karla, I have the similar kind of problem. When I switched on the player it starts refreshing the database and it gots hang up. So I am unable to play the songs. When i kepp the the power button pressed for 15 sec it shuts down the player. But when i swith it on again the same story.
Does formating will work in this case?
-Rahul Sarve
My Sansa freezes when it tries to sync with WIndows media player 11. I formated it, but it didn't help. Everytime it freezes and I can't put any music on it.
My Sansa is continusly freezing and it is usually the on the same songs and before i have had to just let it die but this seems to be working when i hold the power button down for 15 seconds
my sandisk sansa e250 is not switching on.
it turned off automatically.
and wen i connected it to pc ia usb.
its charging.
but wen i take off from it.
its not getting switched on..
help me plzzzzzzzz
my sansa wont sinc when i want it to. (it says the device is not resonding or not connected).
when i turn my sansa on it freezes on the log
it froze when i try to put music on it
freze
TY for helping me!
My sansa freezs up please help!!!!
hello, my sandisk sansa mp3 player froze and i cant seem to fix it. When i try to turn it on, it says "SANDiSK" and then the screen goes black again, it wont turn on. Can anyone help me? ive tried all the other solutions
Yes, I am facing the similar problem. I also request to give hints for opening sequence for battery compartment.
Thanks.
when i turn on my mp3 all i see is some cracks coming from the right side.....now i think it is some problem with the screen that i cant fix but i think im goin to try to fix it somehow.
I had the same problem - & this solution DOES work!!!
my sansa mp3 player won't turn on.ive been charging it for a couple of hours and it just hasn't turned on for the last month or so! Help please
I have a problem too. my mp3 froze while I was playing a song. I pressed every button, plugged it into the computer and also trrriieddd turning it off. please give me some suggestions
thanx.
Solution link . . .
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please help meeeeeeeeeeeeeeeee
my sansa e280 is dead ! that only restart and restart and restart and......... . i try all of your way but i dont take any answer .
my sansa restart yet .
help help help ............ please.........
mine turns on but sometimes the screen wont come on and when it does it freezes and wont ket me play any music?
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