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Posted on Nov 18, 2008

My Heater stopped working on my HEF33 Electric fireplace. My fireplace is only 3 years old not sure what to do.

  • 2 more comments 
  • calexan Dec 02, 2008

    My fireplace seems to operate fine but the heater does not put out heat any longer. Where can I get replacement parts?

  • NICOLE_LANAN Dec 02, 2008

    MY FIREPLACE HEATER QUIT WORKING AND I HAVE ONLY HAD IT ONE YEAR. I DON'T KNOW WHAT TO DO, WE RECENTLY REMODELED OUR HOME AND I HAVE LOST THE PAPERWORK TO THE FIREPLACE SO I DON'T THINK I CAN TAKE IT BACK! SOMEONE HELP ME!!!!

  • mastang1976 Jan 23, 2009

    Everything works execpt the heater. Flame effect lights up, the fan blows, but now heat.

    I took apart the insert and found that the wires connecting to the heat sensor had burned off. Kind of scary.

    I'd like to find a new heater assembly.

  • Anonymous Mar 16, 2014

    Looking for owner guide for quality Craft SRM910-33ECN Electric Fireplace Heater with 750-1500-watt Adjustable Temperature

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  • Posted on Dec 12, 2009
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We have had this same problem with our heater. But I went online to find out where I could purchase replacement parts. The company that sold the fireplace went out of business. I also went on-line to try and fine a universal replacement part. So far no help to be found.

  • Anonymous Dec 12, 2009

    CFM Harris was bought by Vermont Castings. They only sell replacement parts to dealers.

  • Anonymous Jan 12, 2013

    I have a HEF26 that just stopped working, the company that made it is our of business, i need help too

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Related Questions:

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The heat on my Pyromaster HEF33 Electric Fireplace is not working

This unit was made by Monessen Hearth Systems. The original heater/fan part has been discontinued; however, there is a new part that is compatible with your fireplace. You will need to search for part#10006404 Fan/Heater.
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i have pyromaster hef33. flames on my stop moveing also. i took off front glass and logs. then i got a long metal tool and.then i tap the moter that moves the rod that makes the flames move.and also i move the rod back and forth alittle bit. i did put just bit 3in one oil on both ends of the rod. so far its doing better now . this may help some one or it not. i thank the moter or rod was sticking
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I have a pyromaster electric fireplace hef33 we have replace battery in transmitter and sometimes when can turn the unit on and off then it just stops working (transmitter)

The number provided by wilson524 is incorrect. To reach Hankscraft please call 608-524-4341. We are happy to assist you.

Thank you,
Hankscraft Inc.
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Flickering lights have stopped working

basically, on the bottom of the fireplace, there are 2 screws on the sides, 3 on the back, take them off, lift bottom (it wont come off, so be careful not to bend it) there are 3 christmas light type bulbs, you can find them at any hardware store. Just replace them. Problem solved.
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Electric fireplace squeals constantly when heater fan turned on

https://www.fireplaceparts.com/10006404-fan-heater.html

This is for the pyromaster hef33 2004. This site has 02 thru 05 parts for the pyromaster.
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Flame on my electric Pyromaster is standing still is there a bulb

basically, on the bottom of the fireplace, there are 2 screws on the sides, 3 on the back, take them off, lift bottom (it wont come off, so be careful not to bend it) there are 3 christmas light type bulbs, you can find them at any hardware store. Just replace them. Problem solved.

If the flame is standing still, i assume the motor is burnt out. or the belt is off.
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Elec. fireplace on switch

I found a website that has many of these parts. Try ibuyfireplaceparts.com.
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