Apple MacBook 13"White /2.0Ghz Intel Core2 Duo White/2GB (2x1gb)/80GB/SuperDrive (Z0DT) Mac Notebook Logo
Posted on Nov 17, 2008

Turning on my macbook- all i see is white screen and 'no' sign

When I turn on my Macbook, it makes the start up noise but all that appears is a blank white screen with the gray apple on it. After about a minute or so, the apple then turns into one of those symbols with the circle and diagonal line through it. I don't know what to do! What happened before this was I was at school and my computer died. I got home and tried to turn it on and this was what happened!! HELP!

  • Anonymous Dec 03, 2008

    MINE DID THE SAME THING when i was at school!!

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  • Posted on Nov 19, 2008
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Apple has a troubleshooting document about this here: http://support.apple.com/kb/TS1892
Normal procedure is to reset the NVRAM and PRAM then "remind" your Mac where to find the system folder. (This problem sometimes happens when the system folder is moved, renamed or deleted.)
It may be necessary to reinstall the operating system. (Fortunately, if you use the "archive and install" option, you can do this without erasing the hard drive or losing your user data.)

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  • Posted on Nov 20, 2008
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Well the only solution for this problem is to not have a mac. I recommend crossing over to the linux side. or even just buy a windows operating system laptop. They are much cheaper than mac.

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