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You probably not doing it right. Replacing the belt is one of the things you have to learn how to do it. It is not really user friendly and made very easy by design. HERE is step-by-step instructions.
Hope this helps
yes it should alway be spinning when you switch on the machine, if it's not spinning i would sujest the belt as come off or broke this video will show and explane what you need to do to replace or put back on .
You will want to use the hose attachment with the upholstry tool that has about a 4 inch width head on his to attach to the end of the hose. That works best for cleaning a couch.
The zippbrush and shampoer are two different attachments. The Zippbrush is a small hand held device that is basically a rotating cleaning head that attaches to the hose. Connect it to the hose and the airflow starts turning the brush head, when it's running you'll hear a "zipping" sound.
it depends on the make of the kirby you are using but most kirby systems come with a portable shampooer and special shampoo. I would not recommend using your zip brush for shampooing purposes, the zippbrush is designed to loosen up dog hair, dirt, ect. when vacuuming.
to shampoo upholstery do the following:
remove bag from side of machine,
place hose where bag goes,
remove power head from front of the machine,
place air intake valve on front of machine where power head was (intake valve kinda shaped like a pig nose with small holes on end)
attach portable shapooer to end of hose and fill with water and kirby shampoo
spray shampoo witch is foamy looking on whatever you are shampooing, rub into fabric w/a brush and let sit till dry.
when dry turn kirby back into a hand held vacuum by putting powerhead back on front of machine and putting bag back on side of machine, then vacuum furiture. (make sure it is 100% dry before you vacuum because Kirby is not a wet vac!)
Hope this helped ya out a little
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