My RX 685 comes up with an ERROR about the inks

SOURCE: Epson R320 printer will not recognize any of the ink cartridges

I tried two things of which one solved the problem. I am not sure which. Secondly, I have an R260 printer which is a less featured member of the printer family uses Claria inks like R360 and R380. I called Epson and they simply sent me replacement cartridges for the two black ink cartridges with which I had a problem. My printer did not recognize these new cartridges either. I noticed that both the ones I bought and the replacement ones have a slot hole near the green chip on the cartridge. The empty cartridge did not have this slot. They just had some circular depressions. So, I put a piece of masking tape over the slot and tried again but still no luck. However, when I removed the cartridge, this time a small piece popped out. This piece connects to pins on both sides. So, it is obviously an interface between the cartridge and the printer. I pressed this piece back in, replaced the cartridge with the tape on it back it and, voila, it works. Most likely this interface piece was loose and simply pressing on the cartridge didn't get it in far enough or who knows. You maybe able to take thiis piece out and replace it or merely push down on it with a pen but first, flash a light on it first to see if it is not sitting awkwardly.

SOURCE: "Ink cartridges cannot be recognized" when using genuine Epson

i had this happen to me twice with two different people, it is highly possible that your black inks are defective, its also highly possible that one of the other inks are causing this error. take them all out, and put one and see what happens, do this one at a time until you see something screwey.

also possible, the contacts on the printhead are dirty or are pushed in.

also possible, bad printhead.

SOURCE: Epson printer says "cannot recognize ink cartridges".

Are you using genuine epson cartridges? Many generics simply dont work on the newer printers. Once the printer decides the cartridge is empty, it sends a signal to the chip and that's it. You might hear ink, but if the chip says empty you can't use it. It also has the annoying habit of doing this when there's still 10-15% of the ink left.
I use reusable cartridges from http://www.ccs-digital.com They hold 2/3 more ink and the chips automatically reset to full if you remove and re-insert the cartridge. Instead of replacing the entire cartridge when it's empty, you pop out an internal ink tank and replace just that. So you know the chip has already been recognized by your printer. The ink tanks cost under $3. I think these are a brilliant invention.

SOURCE: Error message after replacing black ink cartridge

This happened to me twice, You can possibly have no ink in your cyan,magenta and yellow , you would then have to replace them to work the set. I had to do that and it worked =]

Don Farrell

• 1018 Answers
• Posted on Jan 19, 2010

SOURCE: Ink cartridge not recognized. But ink is new!

I have to ask this question of you, just to make sure this is not an issue. Are you using a factory new ink cartridge?
Please consider the following:
If you are using a refilled or third party cartridge that may well be your problem. Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges.
They do this to prevent problems from contaminated inks causing problems with print quality or damaging the physical printhead.
If you are using factory new cartridges, then please call the manufacturers Technical Support for assistance with the warranty on the cartridges
Don

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