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Anonymous Posted on Oct 15, 2017

Power failure on ge wes1130

I have a GE WES1130 and the power cut off in the middle of cooking. I unplugged it and replugged, checked circut breaker, moved microwave to another room to see if it worked to no avail. I went out and when I returned the micro was on with PF on screen. I tried to cook and it cut off and did the same no power. It is 2 years old. Can I fix this?

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acmservice

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  • Expert 270 Answers
  • Posted on Oct 16, 2017
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Power being interuppted could be anything from a bad fuse , bad fuse holder, bad solder connections on the main board. Bad breaker in your panel. Start by plugging it into an outlet you know is on a different breaker than the on it is on now. See if it does the same thing. If it works ok, then problem with power to the other outlet. If it does the same thing problem inside of unit. PF is Power Failure, now we have to figure out why.

5 Related Answers

jason

  • 905 Answers
  • Posted on Nov 27, 2008

SOURCE: GE Spacesaver XL 1650 microwave shuts off after a few seconds

this would be the digital control board that would need to be replaced

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MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Dec 16, 2008

SOURCE: Counter top microwave GE lost all power

As an owner of a GE WES model might want to look at this blog post.

GE Customer Service is here.

Good luck.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Jul 07, 2009

SOURCE: microwave won't heat

Sorry my Clarification Request came out as a single blob of a paragraph.

That's not how I typed it. I never write that way!

So I've pasted it here, but as a solution.



Magnetrons generally should last about 2000 hours, but several factors can shorten that.

If it's not OVER ten years old (from the purchase date or the date on the tag inside the unit) then the magnetron is still under warranty.

From the owner's manual:

"For the second through the tenth year from the date of original purchase

"The magnetron tube, if the magnetron tube fails due to a defect in materials or workmanship. During this nine-year limited warranty, you will be responsible for any labor or in-home service costs.

"For the above limited warranty: To avoid any trip charges, you must take the microwave oven to a
General Electric Customer Care® servicer and pick it up following service. In-home service is also
available, but you must pay for the service technician’s travel costs to your home."


GE Customer Service is here, and you can verify the warranty status and find your nearest authorized servicer.

If you're sure the magnetron's bad, it's still under warranty, and you or a friend are handy, they will send you the magnetron to do it yourself. Call them at 888-239-6832.

Be persistent. You may have to speak with a supervisor.


It does sound like the magnetron overheated and the magnetron's thermostat opened until it cooled down.

An overheating magnetron can be due to:

  • operating oven without cover(s) in place
  • wrong magnetron installed in oven
  • an old or otherwise failing magnetron
  • cracked magnetron magnet
  • improper power line voltage (should be 110-125VAC)
  • foods low in moisture (popcorn & bacon, e.g. - add 1/2 cup of water in rear oven)
  • failed or inoperable cooling fan or hood vent exhaust fan
  • deteriorating foam weatherstripping seals in air ducts or on outside cover
  • blocked air vents (dust, animal nest debris, insufficient free air space behind & around oven, etc.)
  • clogged or greasy charcoal filter or grease filter
  • blocked duct in hood vent exhaust
Since yours is a counter top model, there are less of those factors to worry about.

When you hit Start to microwave, do the inside light, cooling fan, and turntable all come on?


Any unusual noises? Is it louder or quieter than usual?

We have a sound clip of what a microwave should sound like when the cooling fan and high voltage section are operating here.

You can find helpful exploded view diagrams and order parts if needed by entering your full model number from the tag on the oven here.

Let us know what you find out or decide.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Jul 13, 2009

SOURCE: GE Microwave turns itself off after a few seconds

The first thing I would suggest is a hard reset. Unplug the unit for a minute or so. Then plug it back in, set the clock and try again. If that doesn't work, leave it unplugged for about 5 minutes.

Otherwise, I would suspect a "noisy" failing magnetron.

NOISY MAGNETRON TEST (c) 2009 William E. Miller [email protected]

One way to test it is to do the following:

1. Unplug the microwave or turn off its breaker.
2. Open the door, then detach the control panel as shown in the video at http://www.microwavedisplay.com and swing it down, but without disconnecting the wires. If you have any trouble getting the grille off once the screws are removed, slide the hood vent grille to the left about 1/4", then then pull it forward. On some models there are L-shaped clips that fit into a slot to hold bottom of the vent.
3. Plug the microwave back in.
4. Make sure neither you nor anyone else reaches in behind the control panel. There will exposed high-voltage connections.
5. Put a few cups worth of water in a microwave-safe container and place it inside the microwave.

6. Shut the door.
7. Run the microwave for about 1 minute or so on full power. (Time Cook > 1 > 0 > 0 > Start, e.g.)
8. If it does not fail, try it several more times.
9. When the water boils, change the water and try again.


NOTE:
If your model does not have a door handle, you will need to unplug the oven and reattach the control panel to be able to open the door.


If it still does not fail, I would recommend that you put it all back together and keep using it until it fails more consistently, then repeat this test.

While a microwave should never be left running unattended under any circumstances (as your owner's manual will tell you) it's even more important when one is exhibiting a failure or any odd behavior. So play it safe and stay with it while it's running!

If you or someone you know want to replace the magnetron yourself, you will need to remove the oven from the wall.

If so, the installation instructions are very handy, and it's best to have two people since the microwave can be heavy and awkward.

You can download GE owner's manuals and installation instructions here.

There should be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.

dee77f7.jpg

You can find helpful exploded view diagrams and order parts by entering your full model number here.

If it's within the magnetron portion of the warranty (usually 5-9 years) but out of the original full warranty (usually 1 year), then your manufacturer will cover the part cost, but not the cost to visit you or the labor charge to do the work.

Sometimes they will send you the magnetron to do it yourself. Call them at 888-239-6832.

Be persistent. You may have to speak with a supervisor.


If it is not within the magnetron warranty, you can find helpful exploded view diagrams and order parts by entering your full model number here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Nov 29, 2009

SOURCE: GE Microwave wes1384sm2ss quit cooking. it

Owners of a GE WES model might want to look at this blog post.


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Owners of a GE WES model might want to look at this blog post.

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