Whirlpool Gold White-on-White 21.9 cu. ft. Conquest Side-By-Side Refrigerator with Ice and Water GD2SHAXLQ Side by Side Refrigerator Logo
Posted on Nov 16, 2008

Oven will not shut off broiler element stays on

The broiler stopped working yesterday now when oven was on only the broiler element was on. We were unable to shut oven off. We shut the breaker for the range off. When we turned it back on the oven broiler element is on without turning oven on

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  • Posted on Nov 30, 2008
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The control knob more than likely operates a relay that has gotten stuck in the energized position. If this isn't the case then the Temp sensor or thermostat probably shorted internally. Unplug the unit before attempting any work.

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Will the oven work without the broiler attached

You could use the oven without the broiler. It is customary that the oven will use the broil element to even out the heat in the oven for better baking but you could use if. it just may not bake evenly. There could be two things that is causing the broil element to stay energized. the control is not shutting down or there is a short to ground in the broil element. Have the broil element tested, it could just need replacing. If it is in the control that is a bigger problem.
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Broiler element doesn't work

Reseating the Element The broiler is heated using an electric element which should be clipped in to the top of the broiler enclosure. If this has come loose then it might not be making contact with the necessary terminals. Try to reseat the terminal but before doing so you must ensure that the electricity is turned off.
Testing the Element The element is what heats up and cooks the food in the broiler. Over time the heat can damage the broiler element. These elements are supported by stand-offs and if the element burns out or becomes damaged then this can be a common reason why the broiler isn't working.
The easiest way to test whether this is working is to turn the broiler on and look at the element. If it is working correctly then the element should be glowing red.
Another slightly more complicated test for the broiler element is to remove the element from the oven and disconnect it. Then use a multimeter to check the continuity of the element. Set the multi-meter to measure resistance and then put it either side of the element. The normal measurement should be between 20 and 40 ohms. If the element is infinitely resistant then this means it's broken and will need to be replaced.
Testing Oven Controls Another reason why the broiler will fail to work is because of problems with the oven controls. A thermostat is used to set the temperature of the broiler, and the oven selector controls are used to control the setting of the broiler.
Turn the oven controls on to see whether the broiler is working properly. If not the controls can be removed and tested using a multimeter. Check the outputs to ensure that the controls are working correctly.
These can also be replaced if required by fitting a replacement part designed specifically for your oven.


Read More: Troubleshooting an Oven Broiler Doesn Work
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Whirlpool Range model RF386PXGQ2 broiler won't shut off

Hi.

If the element does not turn off, possible faults are:

Shorted temperature probe.
Test temperature probe reading impedance. If impedance is zero or lower than 0.500 Ohms, the the probe is shorted. A good probe reads about 1KOhms.

Contact at element. A contact in element wiring harness may cause the element to stay on. Do continuity test between ground and element and on wiring harness.

Defective control module.
If problem is none of the above, then it is the oven electronic control(ERC). The ERC can be tested reading voltages.

Testing must be done by a trained technician.
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Flipped the breaker switch! Although we had looked at the breaker first thing, and it was not flipped off, plus everything else on the range was working: we found out it is actually a double breaker, with one half controlling just the oven, and it can be just partially flipped and you don't notice it. So as soon as you toggle it off and on again, you are back in full power.
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If it is fan assisted then check the fan element, it is located behind a panel at the rear of the oven compartment.
Plz rate my\solution.
Thanks.
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Broiler won't turn off. Error code F-3

The broiler won't turn off even when you press the "Off/cancel" button? It sounds like the broiler control relay is stuck shut. The F3 code means the oven temperature sensor has failed, this probably happened because the oven got too hot when the broiler was stuck on. There is fail-safe thermal fuse that will blow if the oven gets too hot, so the oven won't melt down but you should leave the unit off so you don't blow the fuse.

To fix the relay, you will have to replace the oven control module. I think this is about $200 and not too hard to replace if you are somewhat handy. The temperature sensor is also serviceable, you can find parts at Appliance Parts Pros on the web. Hopefully you haven't thrown the range out yet, let me know if you need further assistance.
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If this range has electric elements in the oven, you may have blown one of the heating elements. Do any of the oven functions work? If you were attempting to BAKE when this occurred, have you attempted to turn on the BROILER to see if it works? If the BROILER still heats up, you may just have a bad heating element. If both features quit working, the problem may be with your Electronic Range Control (ERC) board. Post back with comments and let me know.
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