Canon Pixma MP500 All-In-One InkJet Printer Logo
Sankaranand Balaradjou Posted on Mar 12, 2017

Canon Pixma Cannot communicate with scanner

Hi i bought a brand new canon pixma mp145
The printer and copier works like a charm, no problem in installation of drivers.
But whenever i try to scan using mp navigator which is the native scanner of canon, it gives me a error, cannot communicate with the scanner make sure its connected or somehting like that.
I even checked the Devices manager and canon mp145 ser is listed under imaging devices..
i have searched internet and many people face the same problem. They provided the resolution as using a short usb cable or a premuim usb cable..
but thats not the fix, as i am using short usb cable only.. i tried scanning using vuescan but it works like a scan and detects my scan, but its a trial version and hangs up while closing... not best suitable
can you provide me a fix which could help resolve and make mp navigator to recognize the canon scanner..

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Toomas Panker

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  • Posted on May 01, 2017
Toomas Panker
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Hello do You have a program CD Record, then pu it in Your computer and then trhy to download a scaners software.

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